The Dean Apartments
Staff like Jennifer, Gina, and Georgina deliver warm, attentive service during tours and lease signings, and some residents praise the pool and convenient location near campus. However, deep maintenance failures undermine the experience: roaches appear in multiple units and appliances, air conditioning breaks repeatedly with days-long waits for repairs, laundry machines malfunction constantly, and sidewalks stay visibly dirty. Management turnover and office phone/hours issues compound frustration, especially for international students facing high rent for the problems they encounter. The divide is stark. Recent positive reviews highlight Jennifer's responsiveness to current tenants; earlier one-star accounts describe a property that feels abandoned by upkeep and leadership. Whether you experience the friendly staff side or the maintenance crisis side appears to depend heavily on timing and luck with your unit.
