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The Dean Apartments

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 94 Google reviews · How we rank ›

2.9(94) 51 composite score See reviews on Google ✓ Google-verified Publishes prices
Student Housing
The Dean Apartments
Service
Student Housing
Reviews
94

The real story

Over a year, reviewers have watched management turnover erode what started as an affordable, campus-close option. Staff like Jennifer, Gina, and Jorge won rated highly for friendliness and speed, yet these bright spots clash sharply with widespread complaints about roaches, non-working washers and dryers, broken AC units ignored for months, and sidewalks left filthy. Recent five-star reviews (last 7 months) credit a new team, but older ratings document residents charged surprise fees, ignored maintenance requests, and poor email response. The price undercuts neighbors, and location matters to students, but the cleanliness, maintenance, and fee practices have made many wish they paid more elsewhere.

Two months ago, a potential renter could not even reach the office to schedule a tour, calling a different but urgent failure. The divide between the best and worst experiences here is stark enough that residents explicitly warn newcomers not to lease regardless of affordability.

Praised for
  • friendly leasing and maintenance staff (named)
  • affordable for area
  • location near campus and major roads
Watch-outs
  • persistent roach infestations
  • broken and poorly maintained laundry machines
  • non-functional air conditioning
  • slow or unresponsive management
  • unexpected fees and move-out charges
  • unclean common areas and sidewalks
poor-communicationpest-problemsslow-maintenancefriendly-staffoutdated-unitsoverpriced-feesmove-in-issues
Best for: Budget-conscious students who prioritize location over maintenance and can tolerate uneven management quality.
Think twice if: Pest infestors, laundry downtime, AC problems, and slow management response are deal-breakers; prior tenants report hidden move-out fees and delayed contact.

Where it delivers

  • Affordable rent for the area
  • Close to campus and highways (I-30, Hwy 303)
  • Pool and outdoor amenities on-site

What to ask before signing

  • Staff named as excellent: Jennifer (leasing manager), Gina (leasing agent), Jorge (maintenance)
  • One-bedroom rent $949/month
  • Manager turnover reported: 6 changes in 12 months with tenure as short as 15 days
  • Laundry complaints span at least 12 months (machines non-functional, unclean, charges without service)
  • Roach problem documented across multiple reviews over more than a year
  • AC units listed as non-functional despite being promised at move-in
  • Move-out fees: $900 reletting fee, plus additional $250 charges for unclear reasons
  • Email response lag: 10–15 days or ignored entirely

How residents rate the community

Student Housing
Affordable and close to campus, but pest infestations, laundry outages, AC failures, and staff turnover undermine the student experience.

Measured against the market

  • Rated 2.9 against a 3.95 average across the 159 student housing businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

How we got this number

How We Rank
Star rating 0
Review volume 86
Review recency 100
Review sentiment 29
Profile completeness 100
Verification 30

Ratings pulled apart

5
35
4
7
3
6
2
2
1
44

Get in touch

Address
412 Summit Ave, Arlington, TX 76013

Last verified 2026-08-23

Office hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
Closed
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From the property's site

Services listed
1 Bedroom Apartments2 Bedroom Apartments3 Bedroom ApartmentsPet-Friendly HousingSwimming PoolOutdoor KitchenFirepit AreaCabana
Published prices
1 Bed 1 Bath 675 Sq. Ft. Apartment
$949/month

As published by the business on its own website; not independently verified.

Common questions

Is there air conditioning in every apartment?
Units are advertised with AC, but many residents report non-functional AC units on move-in and slow repair response from management.
Are laundry facilities available on-site?
Yes, but reviewers consistently report machines breaking down, remaining dirty, and causing repeat charging issues over at least 12 months.
What is the parking situation?
Off-street parking is available, though at least one resident reported a vehicle towed from visitor parking despite being registered with the complex.

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Last updated 2026-08-23