
Toscana Apartments
Half of residents praise Toscana's newer management team, particularly Emily Aviles, Priscilla, Cindy, and Michael Gracia, for handling requests promptly and maintaining a clean, peaceful community. The other half report serious operational failures: water cuts three times weekly without notice, persistent roaches and mold, gym and pool closures, broken appliances left unfixed for weeks, and leasing staff who show photos of different units than what tenants actually receive. The split reflects a management transition. Earlier recent five-star reviews (last month onward) highlight improved service, friendly staff, and clean grounds. Older one-star reviews document chronic maintenance neglect, office staff who rarely respond, and lease violations. Newcomers and recent visitors see a different property than long-term residents who experienced prior management.

