Greater Fort Worth Apartment Complex Guide
Menu
Find Your Next Apartment Call

North Hills Crest Apartments

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 60 Google reviews · How we rank ›

4.4(60) 67 composite score See reviews on Google ✓ Google-verified
Affordable & Low-Income HousingTownhome-Style Apartment Communities
North Hills Crest Apartments
Services
Affordable & Low-Income Housing, Townhome-Style Apartment Communities
Reviews
60

The real story

Edna and the maintenance team earn consistent five-star praise for responsiveness and kindness, and residents value the all-bills-paid model and safety. Recent ownership changes have brought harder fee policies, though, and several tenants report roaches, unreasonable move-out inspections, and noise issues that contradict the peaceful experience longer-term residents describe.

The complex suits people on tight budgets who prioritize utilities included and staff support, but those sensitive to pest problems or strict about lease enforcement should consider elsewhere.

Praised for
  • dedicated staff (Edna named repeatedly)
  • utilities included in rent
  • safe, family-friendly environment
  • fast maintenance response
Watch-outs
  • aggressive late fees and move-out charges
  • cockroach infestation
  • excessive lease-end cleaning expectations
  • noisy residents and music at night
  • no laundry in units
responsive-managementfriendly-staffquiet-communitynoisy-neighborspest-problemsoverpriced-feessafe-neighborhoodmove-in-issues
Best for: budget-conscious families and seniors valuing included utilities and attentive staff
Think twice if: concerned about roaches, strict move-out inspections, or comfort with new management's fee enforcement practices

Where it delivers

  • all utilities included in rent
  • rapid maintenance response
  • staff reputation for kindness and follow-through

What to ask before signing

  • Edna (office manager) named in 7 reviews as exceptionally helpful and kind
  • Loren and unnamed maintenance staff praised for same-day work orders
  • water and electricity included in monthly rent
  • recent ownership change (3 weeks prior to one review, circa 4 months ago) coincided with stricter late fees and charges
  • late fee cited: $128.90
  • move-out cleaning fee cited: $150
  • one contractor disputes owner Dohail Hassan's payment history
  • no washer/dryers in units

How residents rate the community

Affordable & Low-Income Housing
bills included keeps costs stable, but new owners raising fees eroding affordability appeal
Townhome-Style Apartment Communities
reviewers call them apartments and units; no clarity on townhome-specific features

Measured against the market

  • Rated 4.4 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 29% of the businesses in this directory.

How we got this number

How We Rank
Star rating 50
Review volume 78
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings pulled apart

5
46
4
5
3
3
2
1
1
5

Get in touch

Address
3501 N Hills Dr, Fort Worth, TX 76117
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

From the property's site

Services listed
Apartment rentals

Credentials claimed:Equal Housing Opportunity, ADA

As published by the business on its own website; not independently verified.

Common questions

Are utilities included?
Yes. Water and electricity are included in monthly rent.
What is the late fee?
Reviewers report a late fee of $128.90, though policies may vary.
How fast do maintenance requests get handled?
Multiple residents report same-day completion of maintenance requests.

Similar apartment complexes nearby

Fusion Fort Worth Apartments
81

Fusion Fort Worth Apartments

4.4(725)✓ Google-verifiedPublishes prices

Staff members like Liz, Jessica, and Carol consistently earn five-star reviews for guiding tenants through move-in with patience and attention to detail. Units are described as clean and well-kept, and residents appreciate the range of amenities from courts to fitness spaces. Move-in complications occur rarely but stand out: one tenant slept in their car for two nights before occupancy and had a promised rent discount withdrawn. Most reviewers overlook these hiccups and focus on the property's quiet, welcoming feel and the quality of individual staff interactions.

Affordable & Low-Income HousingPet-Friendly ApartmentsTownhome-Style Apartment Communities
View profile
The Heritage
71

The Heritage

4.3(155)✓ Google-verified

Staff like Emma and Annie earn consistent praise for friendliness and attentive service, with move-ins described as smooth and maintenance handled quickly. However, a substantial minority report serious concerns: loud music and fights between residents, aging apartments with maintenance gaps, no security cameras despite mail theft, and aggressive towing of visitor vehicles without clear warnings. Safe community atmosphere praised by some; chaotic and unsafe by others.

Affordable & Low-Income HousingTownhome-Style Apartment Communities
View profile
Rio Vista Apartments
68

Rio Vista Apartments

4.0(180)✓ Google-verified

Office staff including manager Rosa earn consistent five-star praise for kindness and speed during leasing, and many longer residents report quick maintenance response and a safe, affordable setting. However, recent complaints paint a stark contrast: tenants report roaches, bedbugs, and rats across the complex; broken AC units left running 14-year-old systems; maintenance work orders marked as closed but not fixed; a pest control fee charged monthly but pest treatment inconsistently delivered. One tenant disputes the narrative of positive reviews, citing a rewards program, and describes what they call targeting of vulnerable residents and illegal apartment entries. The gap between leasing experience and long-term living conditions is extreme. Five-star reviews cluster from people in their first weeks or from past residents. Urgent complaints cluster from current tenants describing infestation, heat, and non-responsive maintenance across months. One lengthy review includes video of the manager's conduct and alleges improper fee practices.

Affordable & Low-Income Housing
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-23