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The Heritage

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 155 Google reviews · How we rank ›

4.3(155) 71 composite score See reviews on Google ✓ Google-verified
Affordable & Low-Income HousingTownhome-Style Apartment Communities
The Heritage
Location
Haltom City
Services
Affordable & Low-Income Housing, Townhome-Style Apartment Communities
Reviews
155
Ranking
#71 in Affordable & Low-Income Housing
Best for
Budget-conscious renters prioritizing leasing service and proximity to shopping, with stable living situations.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Staff like Emma and Annie earn consistent praise for friendliness and attentive service, with move-ins described as smooth and maintenance handled quickly. However, a substantial minority report serious concerns: loud music and fights between residents, aging apartments with maintenance gaps, no security cameras despite mail theft, and aggressive towing of visitor vehicles without clear warnings. Safe community atmosphere praised by some; chaotic and unsafe by others.

Praised for
  • friendly and responsive staff
  • smooth leasing and move-in process
  • safe and quiet community
  • quick maintenance response
Watch-outs
  • noise from residents and parties
  • poor maintenance and aging units
  • lack of security cameras and mail theft
  • parking enforcement and tow charges
  • disruptive resident behavior and safety incidents
friendly-staffresponsive-managementclean-facilitiesnoisy-neighborsslow-maintenanceoutdated-unitssecure-parkingpackage-theft
Best for: Budget-conscious renters prioritizing leasing service and proximity to shopping, with stable living situations.
Think twice if: Concerned about loud neighbors, aging building conditions, lack of security monitoring, or precision towing enforcement for visitors.

Where it delivers

  • Friendly and responsive leasing staff
  • Quick move-in process
  • Affordable pricing
  • On-site maintenance team

What to ask before signing

  • Staff Emma and Annie named for leasing assistance and friendliness
  • José noted for professional maintenance and repair work
  • Gated access and assigned parking available
  • No security cameras on property despite mail theft incidents
  • Visitor parking permits required; 24-hour limit; $200+ tow fees for non-compliance
  • Common areas cleaned and maintained by staff
  • Move-in described as quick and stress-free by satisfied residents

How residents rate the community

Affordable & Low-Income Housing
Praised for affordability and friendly leasing process; concerns about aging units and maintenance gaps reported.
Townhome-Style Apartment Communities
Townhome layout appreciated; noise transmission through walls and community disturbances cited as issues.

Measured against the market

  • Rated 4.3 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 58% of the businesses in this directory.

What renters keep saying

cleanlinessheritage apartmentssafe communityleasing processstaff attentionapartment huntingtranquilityquietsweet stafffriendly people

How we got this number

How We Rank
Star rating 50
Review volume 95
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings pulled apart

5
126
4
2
3
2
2
1
1
24

Get in touch

Address
5501 Adams Dr, Haltom City, TX 76117
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_onsite_parking

Last verified 2026-08-23

Office hours

Monday
09:00-17:30
Tuesday
09:00-17:30
Wednesday
09:00-17:30
Thursday
09:00-17:30
Friday
09:00-17:30
Saturday
10:00-12:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsLaundry facilityAssigned parkingGated accessOn-site maintenancePicnic area

As published by the business on its own website; not independently verified.

Common questions

How are maintenance requests handled?
Multiple residents report requests are handled quickly and professionally. José is noted for managing repairs with professionalism.
Is there visitor parking?
Yes, but visitor parking permits are required and last only 24 hours. Failure to obtain a permit can result in towing ($200+ fee).
What is the leasing process like?
Residents describe it as smooth, easy, and stress-free, with friendly staff answering questions and explaining lease terms clearly.

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Last updated 2026-08-23