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Oak Park

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 789 Google reviews · How we rank ›

3.7(789) 62 composite score See reviews on Google ✓ Google-verified
Townhome-Style Apartment Communities
Oak Park
Service
Townhome-Style Apartment Communities
Reviews
789

The real story

Alex, the leasing agent, earns repeated praise for friendliness and responsiveness. Residents who have had positive leasing experiences also report timely request fulfillment and professional maintenance work from technicians like Luis. However, the complex struggles with serious pest problems (roaches and rats), slow repair response times (work orders taking nearly a week for quick fixes), and hidden fees that add $200-300 monthly. A unresolved referral bonus payment and lack of emergency after-hours support also frustrate long-term residents.

The rating spread reveals this stark divide: 58% five-star reviews center on staff quality, while 28% one/two-star reviews cite pest infestations, maintenance delays, and billing surprises. Most complaints come from residents living with ongoing unit issues, suggesting facility-wide problems persist despite individual staff excellence.

Recent shift: Rating pattern shows persistent complaints (one-star spike a month ago citing roaches, rats, and slow maintenance continues into recent weeks), but no clear trend toward improvement or deterioration in the past 30 days.

Praised for
  • staff friendliness and helpfulness (Alex named multiple times)
  • timely request fulfillment
  • in-unit appliances and amenities
  • professional maintenance work
Watch-outs
  • roach and rat infestation
  • slow maintenance response times
  • hidden and extra fees beyond advertised rent
  • unresolved referral bonus payment
  • excessive survey and paper bills communications
  • poor after-hours emergency support
friendly-staffresponsive-managementslow-maintenancehidden-feespest-problemsmove-in-issues
Best for: Renters prioritizing leasing ease and staff service over unit and facility condition consistency.
Think twice if: Pest infestation, slow repairs, and unexpected fees are serious concerns; after-hours emergencies go unanswered here.

Where it delivers

  • Staff warmth and leasing process ease
  • In-unit washer/dryer standard
  • Responsive request handling when initiated
  • Professional on-site maintenance team

What to ask before signing

  • Alex praised by name as leasing agent for patience and helpfulness
  • Luis recognized for professional dryer repair
  • Maintenance issues include work orders delayed 6+ days; dryer repairs performed in 30 minutes but took week
  • Referral bonus program advertised but resident waited 4+ months without payment despite multiple office visits
  • Hidden fees reported at $200-300 monthly beyond advertised rent
  • No emergency after-hours phone support; AI system directs callers to business hours

How residents rate the community

Townhome-Style Apartment Communities
Staff excellence and in-unit amenities undercut by pest problems, slow maintenance, and unexpected fees beyond advertised rent.

Measured against the market

  • Rated 3.7 against a 3.94 average across the 309 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

What renters keep saying

helpful staffbasketball courtsvalet trashpoolspest controlgated communitycute apartmentquietkind staffcleanliness

How we got this number

How We Rank
Star rating 14
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Ratings pulled apart

5
457
4
62
3
49
2
34
1
187

Get in touch

Address
1350 N Main St, Euless, TX 76039
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_basketball_courthas_business_centerhas_fitness_centerhas_in_unit_washer_dryerhas_onsite_maintenance

Last verified 2026-07-24

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Enquire about Oak Park

Your enquiry goes to the Fort Worth Apartment Review Guide team, who will pass it to Oak Park. We only share your details with providers relevant to your request.

Common questions

Do units include washer and dryer?
Yes, in-unit washer/dryer is a standard amenity.
What should I budget beyond advertised rent?
Residents report extra fees of $200-$300 monthly, so factor this into your budget.
Is there an after-hours maintenance line?
No emergency after-hours phone number exists; AI directs non-emergency issues to business hours on weekdays.

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Last updated 2026-07-24