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Park West Apartments

Updated 2026-09-23 · 3,639 reviewed · 588 listed · Scored from 22 Google reviews · How we rank ›

3.8(22) 57 composite score See reviews on Google ✓ Google-verified
Pet-Friendly ApartmentsAffordable & Low-Income HousingLuxury Apartments
Park West Apartments
Location
Hallmark-Camelot Highland Terrace, Fort Worth
Services
Pet-Friendly Apartments, Affordable & Low-Income Housing, Luxury Apartments
Reviews
22
Ranking
#267 in Pet-Friendly Apartments
Best for
Pet owners valuing recent improvements and staff responsiveness, though security concerns should be weighed.

Business data from Google Business Profile, checked 2026-09-23. Facts from the business's own website were fetched 2026-08-23.

The real story

Park West has shifted notably since new ownership. Recent residents praise the management team-particularly Tammy, Anthony, Elena, and maintenance staff James and Jesse-for attentiveness and quick help. Amenities include three pools, a bark park, fitness center, theater room, and smart home features. However, ongoing complaints center on pest infestations, broken amenities, slow repair turnaround, and safety issues including gate failures and theft. The complex shows promise under current leadership but maintenance and security need sustained attention.

Earlier reviews cite roaches, filthy breezeway conditions, rude staff, and a two-year wait for a garage. A 2022 ownership change appears to have sparked improvements: one long-term resident noted the gate working again and cleaner grounds upon return. The divide between five-star and one-star reviews (64% vs. 27%) reflects this transition, though complaints about pest control and repair speed persist.

Praised for
  • responsive management and staff after ownership change
  • friendly and helpful office and maintenance team
  • amenities including pool, fitness center, dog park, and smart home tech
  • quiet, clean grounds under new management
Watch-outs
  • pest problems (roaches) and filthy conditions
  • broken pool and gym equipment, slow repairs
  • poor communication and staff rudeness
  • safety concerns (shootings, security gates failing, theft)
  • long wait times for work orders and repairs
responsive-managementpoor-communicationnoisy-neighborsclean-facilitiespest-problemsslow-maintenancefriendly-staffpackage-theftquiet-community
Best for: Pet owners valuing recent improvements and staff responsiveness, though security concerns should be weighed.
Think twice if: History of pest issues, slow maintenance response, and unresolved security concerns (gates, theft) despite recent improvements warrant caution.

Where it delivers

  • New management team actively addressing maintenance and cleanliness
  • Theater room, multiple pools, bark park, and smart home technology
  • Staff known by name for going above and beyond

What to ask before signing

  • Staff praised by name: Tammy, Anthony, Elena (office); James and Jesse (maintenance); Calvin (new staff noted for responsiveness)
  • Theater room with three pools and bark park available
  • Smart home tech features mentioned as new for this resident base
  • Property ownership changed approximately 2022, sparking management shift
  • Ongoing issues: roaches, broken pool and gym equipment, non-functioning security gates, two-year repair wait cited
  • One resident reported two-month turnaround improvement after buyout

How residents rate the community

Pet-Friendly Apartments
Dog park praised as a key amenity; one review highlights positive pet-owner experience, but pest control lapses (roaches) undercut this
Affordable & Low-Income Housing
Pricing described as 'INCREDIBLE' by one reviewer, though maintenance delays and pest issues may offset value perception
Luxury Apartments
Smart home tech and theater room appeal, but pest problems, broken amenities, and security lapses conflict with luxury positioning

Measured against the market

  • Rated 3.8 against a 3.94 average across the 412 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 15% of the businesses in this directory.

How we got this number

How We Rank
Star rating 24
Review volume 59
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings pulled apart

5
14
4
1
3
1
2
1
1
5

Get in touch

Address
7251 Crowley Rd, Fort Worth, TX 76134
Open in Google Maps

Last verified 2026-09-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsSwimming poolsFitness centerCardio equipmentWeight equipmentCourtyard with barbecuesFirepits

As published by the business on its own website; not independently verified.

Common questions

Has the property improved recently?
Yes. A 2022 ownership change brought new management and staff (Tammy, Anthony, Elena, maintenance team) who are described as responsive and attentive. Residents report cleaner grounds and working gates, though pest and repair issues persist.
What amenities are available?
The business lists three pools, fitness center with cardio and weight equipment, dog park, theater room, courtyard with barbecues and firepits, and smart home tech in units.
What issues are ongoing?
Roaches, broken gym and pool equipment, non-functioning security gates, and slow maintenance response times despite improvement since new ownership.

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Last updated 2026-09-23