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Pavilion

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 226 Google reviews · How we rank ›

3.3(226) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Pavilion
Service
Luxury Apartments
Reviews
226

The real story

Pavilion draws sharply divided views: some tenants praise fast maintenance crews and quiet nights, while others report persistent roach and mold problems left unresolved for months. Water leaks into children's spaces, unprofessional staff conduct, and uneven enforcement of building rules frustrate residents. Move-in ready experience depends heavily on which unit and maintenance team you get.

Praised for
  • Quick maintenance response
  • Professional and polite staff
  • Quiet environment
  • Responsive management
Watch-outs
  • Roach and mold issues
  • Water intrusion and leaks not resolved
  • Rude office staff
  • Poor communication
  • Lack of lease enforcement
responsive-managementpoor-communicationquiet-communitypest-problemsslow-maintenancefriendly-staff
Best for: Tenants who value quick maintenance response and don't mind shared outdoor spaces.
Think twice if: Concerned about pest control, water damage accountability, or expecting responsive office communication during problems.

Where it delivers

  • Same-day or next-day maintenance calls
  • Quiet community (long-term residents report)
  • Professional maintenance technicians when responsive
  • Pet-friendly dog run on site

What to ask before signing

  • Long-term tenants report 8+ year stability with responsive head maintenance person
  • Multiple reviews cite roach infestations at move-in
  • Water leaks into units reported unresolved for months despite follow-ups
  • Maintenance staff conduct issues mentioned (unprofessional behavior toward female tenant)
  • Pool maintenance enforcement lax; alcohol, glass, infants in diapers reported

How residents rate the community

Luxury Apartments
Responsive maintenance praised, but roach/mold/water damage complaints suggest quality and safety issues persist.

Measured against the market

  • Rated 3.3 against a 3.91 average across the 440 luxury apartments businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How we got this number

How We Rank
Star rating 0
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings pulled apart

5
85
4
39
3
28
2
17
1
57

Get in touch

Address
3500 Willowood Cir, Arlington, TX 76015
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsSwimming poolsCardio roomDog runPlaygroundPicnic areas
Published prices
Charleston 1 bed, 1 bath, 746 sq ft
Starting at $1,178.00/month
Liberty 2 bed, 2 bath, 1,020 sq ft
Starting at $1,208.00/month
Williamsburg 3 bed, 2 bath, 1,180 sq ft
Starting at $1,463.00/month

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Common questions

What floor plans does Pavilion offer?
One-bedroom (Charleston, 746 sq ft, starting $1,178/month), two-bedroom (Liberty, 1,020 sq ft, starting $1,208/month), and three-bedroom (Williamsburg, 1,180 sq ft, starting $1,463/month).
How quickly does maintenance respond?
Reviews report quick response times; one tenant noted maintenance arrived same day for a kitchen sink backup. However, some repairs require multiple visits or drag on for months.
Does Pavilion allow dogs?
Yes; the complex has a dog run on site. One review reported issues with unleashed dogs and their waste on patios, suggesting enforcement varies.

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Last updated 2026-08-23