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Rise West Arlington

Updated 2026-09-23 · 3,639 reviewed · 588 listed · Scored from 225 Google reviews · How we rank ›

3.9(225) 61 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsTownhome-Style Apartment Communities
Rise West Arlington
Location
West Arlington, Arlington
Services
Luxury Apartments, Townhome-Style Apartment Communities
Reviews
225
Ranking
#257 in Luxury Apartments

Business data from Google Business Profile, checked 2026-09-23.

The real story

Living at Rise West Arlington deteriorates quickly after move-in. AC failures lasting weeks without compensation, paid monthly pest control that never arrives, and work orders marked complete though nothing gets fixed plague residents. Office staff rotate constantly, ignore emails, and handle disputes poorly.

Staff like Jazmin and Coralia do help during the leasing process, but once you move in, residents face overcharged monthly bills (listing advertised rent often $200+ less than actual charges), cracked walls, mildew in appliances, and roach infestations that six months of pest complaints cannot resolve. The pool rarely opens for more than a few weeks yearly.

Recent shift: Negative trend accelerating. Recent one-star reviews cite worsening pest infestations (six months unresolved), management instability, and billing disputes. A cluster of five-star reviews from new leasing staff (Jazmin, Coralia, Kei) posted same date appear contradicted by concurrent resident complaints of move-in issues and fee surprises.

Praised for
  • helpful staff at leasing (some named individuals)
  • nice pool when operational
  • clean units upon move-in (some cases)
  • quiet location
Watch-outs
  • air conditioning failures lasting weeks/months without compensation
  • roach and pest control paid monthly but not delivered
  • slow or unfinished maintenance work marked complete in system
  • poor office communication, voicemail-dependent, ignored emails
  • hidden and monthly fees exceed advertised rent by $200+
  • units in poor condition at move-in, cheap build quality
  • management turnover and staff incompetence since manager Betsy left
  • billing disputes and collection threats without proper documentation
poor-communicationslow-maintenancepest-problemsoverpriced-feesoutdated-unitsmove-in-issueshidden-fees
Think twice if: Anyone seeking reliable AC, pest control, or responsive management should consider elsewhere. Budget an extra $200+ per month beyond advertised rent for undisclosed fees.

Where it delivers

  • some leasing staff praised for helpfulness and patience
  • pool when open

What to ask before signing

  • Manager Betsy handled maintenance smoothly before turnover; property declined after her departure
  • Leasing staff Jazmin, Coralia, and Kei noted for professionalism during move-in
  • AC outages lasted 19 days (with only window unit) and several months during fall without compensation
  • Pest control paid monthly ($15) but not provided; company allegedly rejected for high vendor bids
  • Work orders routinely marked complete in system despite no actual work performed
  • Pool open approximately 2-3 weeks annually
  • Rats found in units; squatter unit nearby not secured promptly
  • Apartment condition issues: mildew dishwashers, cracked walls, peeling paint, unsecured doors, broken shower hardware, duct tape visible in kitchen

How residents rate the community

Luxury Apartments
Residents report outdated build, paper-thin walls, peeling tile, cheap construction, and appliances that fail easily. Move-in condition often poor despite advertised standards.
Townhome-Style Apartment Communities
Unit quality inconsistent; many residents cite cracked walls, mildew, unsecured doors, and pest infestations persisting despite paid monthly service.

Measured against the market

  • Rated 3.9 against a 3.94 average across the 344 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we got this number

How We Rank
Star rating 27
Review volume 100
Review recency 100
Review sentiment 29
Profile completeness 100
Verification 30

Ratings pulled apart

5
138
4
22
3
10
2
8
1
47

Get in touch

Address
3601 Fielders Glen Dr, Arlington, TX 76015
Open in Google Maps

Last verified 2026-09-23

Office hours

Monday
09:00-17:30
Tuesday
09:00-17:30
Wednesday
09:00-17:30
Thursday
09:00-17:30
Friday
09:00-17:30
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

Common questions

What happens if the air conditioning breaks?
Residents report AC failures lasting 19 days to several months. Management provided a window unit in one case but offered no rent compensation. Prior failures during fall months also went uncompensated.
Is pest control included?
Residents pay $15 monthly for pest control, but multiple reviews state service is rarely or never provided. One resident paid for six months without seeing a technician.
Why is my rent so much higher than the advertised price?
Advertised rent ($670-$890) excludes mandatory monthly fees: $50 deposit charge (non-refundable), $30 trash, $25 parking, $15 pest control, $30 water, $9 mail locker. Total often reaches $1095-$1219.

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Last updated 2026-09-23