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Resort at 925

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 45 Google reviews · How we rank ›

4.1(45) 62 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsTownhome-Style Apartment CommunitiesPet-Friendly ApartmentsSenior & 55+ LivingStudent HousingAffordable & Low-Income HousingFurnished & Corporate Housing
Resort at 925
Location
Grapevine
Services
Luxury Apartments, Townhome-Style Apartment Communities, Pet-Friendly Apartments
Reviews
45
Ranking
#262 in Luxury Apartments
Best for
Professionals seeking walkable downtown living with responsive leasing and maintenance staff.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Staff and location draw consistent five-star praise, with management named by name for going above and beyond. However, the elevator system has become a persistent liability: reviewers report multiple outages over years, entrapment during summer heat, and management refusal to replace 18-year-old equipment despite repeated failures. At nearly $3,000 a month, residents feel this cost is unjustified given the deteriorating infrastructure and lack of compensation for disruption.

Recent arrivals remain optimistic about onboarding and the property's upscale feel, but long-term residents express frustration with rent increases and unresolved maintenance that management calls "out of control."

Praised for
  • responsive staff members
  • well-maintained grounds and finishes
  • excellent location near downtown Grapevine
  • quick maintenance response
Watch-outs
  • chronic elevator failures lasting weeks to months
  • lack of compensation despite ongoing issues
  • overpriced for condition and amenities
  • poor communication during billing disputes
  • aged infrastructure not being replaced
responsive-managementwell-maintained-groundsgreat-locationslow-maintenanceoverpriced-fees
Best for: Professionals seeking walkable downtown living with responsive leasing and maintenance staff.
Think twice if: Elevator reliability has been a recurring problem for years; third-floor and above residents should verify current repair status before signing.

Where it delivers

  • named staff known for attentive service (Vicki, Kim, Katherine, Jay)
  • prime Main Street downtown Grapevine location
  • in-unit washer/dryer and fiber-optic ready units
  • quick dishwasher and appliance replacement

What to ask before signing

  • Staff members Vicki, Kim, Katherine, and Jay are named in praise
  • Building 913 elevator out at least 5-6 times in first year post-move-in
  • Management acknowledges 18-year-old elevator parts are difficult to source
  • Elevator entrapment incident required fire department rescue with non-functional emergency phone
  • Rent increase cited at 8.6% annually
  • Dishwasher replacement handled promptly by maintenance
  • Fiber-optic capability available in units

How residents rate the community

Townhome-Style Apartment Communities
High-rise units suffer chronic elevator failures, but one/two-bedroom ground and mid-floor units praised for layout and finishes.
Pet-Friendly Apartments
No negative feedback on pet policy; one reviewer mentions walking elderly dog upstairs during elevator outage.
Furnished & Corporate Housing
New arrivals report smooth leasing process and excited onboarding, though long-term affordability concern due to annual rent increases.

Measured against the market

  • Rated 4.1 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 24% of the businesses in this directory.

How we got this number

How We Rank
Star rating 36
Review volume 72
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings pulled apart

5
35
4
0
3
0
2
0
1
10

Get in touch

Address
925 S Main St, Grapevine, TX 76051
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
One and two bedroom apartment homesPet-friendly apartmentsPoolFitness centerWasher and dryer includedGourmet kitchenPrivate patios and balconies

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Common questions

Is the elevator working reliably?
Elevator failures have been recurrent for years. One reviewer reports 4 outages in 8 months; another reports being trapped for over an hour during summer. Management states the 18-year-old elevators are wearing out and parts are difficult to source. Current status should be verified directly before move-in.
What happens if I leave and don't hear from leasing?
One reviewer reported receiving no bill, no contact, and no breakdown of charges before being sent to collections two years after moving out. Request a written final statement and keep contact information updated.
Are there in-unit amenities?
Units include washer and dryer, gourmet kitchen, and private patios or balconies. Some units are fiber-optic capable.

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StoneLedge Apartments Grapevine
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Long-term residents praise the pool, fitness amenities, and maintenance responsiveness, but move-out becomes the breaking point for many. Office staff frequently unavailable; when management gives verbal instructions, they later deny conversations happened. Move-out bills often spike hundreds of dollars for carpet, walls, or "cleaning," despite tenants saying they left units clean. One tenant documented damage to credit score after disputing charges years later. A few leasing consultants (Danielle, Koree) get consistent five-star mention for warmth and efficiency, yet management reputations fracture fast. The property appeals to those staying years; new residents report tour mix-ups and expectations misalignment. Noise near the fire station and highway mars some units. The tension: beautiful grounds and good maintenance work undercut by what reviewers call predatory billing practices at checkout.

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Last updated 2026-08-23