Fort Worth Apartment Review Guide
Menu
Find Your Next Apartment Call

Rio Apartments

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 239 Google reviews · How we rank ›

4.4(239) 74 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Low-Income Housing
Rio Apartments
Services
Luxury Apartments, Affordable & Low-Income Housing
Reviews
239

The real story

Rio's staff, especially Jessica and Beatrice at the office, earn consistent praise for moving people in smoothly and solving problems fast. Maintenance and cleanliness get repeated positive mentions, and the complex appeals to families seeking quiet living close to stores and the freeway.

However, a vocal minority reports serious issues: plumbing failures, electrical problems, bug infestations, and slow repairs. Some residents say the referral bonus was promised but never delivered. One towing incident raised concerns about security practices and communication. While most recent reviews lean positive, these complaints suggest inconsistency in upkeep and follow-through.

Praised for
  • helpful, responsive staff (Jessica, Beatrice, Joshua)
  • fast maintenance response
  • clean apartments and common areas
  • quiet, family-friendly environment
  • convenient location near freeway and shopping
Watch-outs
  • maintenance issues (plumbing, bathroom, electrical, mold)
  • inconsistent communication and broken promises
  • pest problems and cleanliness complaints
  • security and towing concerns
  • referral reward program not honored
responsive-managementclean-facilitiesfriendly-staffslow-maintenancepest-problemsgreat-locationquiet-community
Best for: Families and individuals prioritizing responsive staff and convenient location over newer amenities.
Think twice if: Maintenance consistency and pest control are concerns; ask about recent fixes before signing.

Where it delivers

  • Staff (Jessica, Beatrice, Joshua) consistently praised for speed and helpfulness
  • Fast move-in process and maintenance response
  • Quiet, family-friendly environment
  • Close to freeway, Walmart, Marshall's, and restaurants

What to ask before signing

  • Staff named: Jessica, Beatrice, Joshua (maintenance), Jeanette Burgess (past manager)
  • Move-in reported fast and fully staffed
  • Security guard hired; cameras installed per recent resident
  • Referral bonus program exists but residents report delivery issues

How residents rate the community

Luxury Apartments
Mixed: praised for clean units and staff attentiveness; complaints of structural issues (plumbing, electrical) and pest damage undercut luxury positioning.
Affordable & Low-Income Housing
Strong appeal to families; responsive staff and location valued, but maintenance inconsistency and pest complaints suggest quality gaps for budget-conscious renters.

Measured against the market

  • Rated 4.4 against a 3.97 average across the 327 luxury apartments businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How we got this number

How We Rank
Star rating 57
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
202
4
0
3
3
2
3
1
31

Get in touch

Address
3500 S Riverside Dr, Fort Worth, TX 76119
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-14:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
One bedroom apartmentsTwo bedroom apartments

As published by the business on its own website; not independently verified.

Enquire about Rio Apartments

Your enquiry goes to the Fort Worth Apartment Review Guide team, who will pass it to Rio Apartments. We only share your details with providers relevant to your request.

Common questions

How long does move-in typically take?
Reviewers report staff gets units ready fast and help with the process start-to-finish, though specific timelines are not stated.
Are there security measures in place?
The complex has hired a security guard and installed working cameras; residents report packages are protected or staff notifies residents of delivery.
What should I know about maintenance requests?
Staff respond quickly to requests, but some residents have experienced delays or incomplete repairs, especially for plumbing and electrical issues.

Similar apartment complexes nearby

Autumn Chase Apartments
35 low data

Autumn Chase Apartments

3.1(57)

Autumn Chase splits sharply between five-star praise for office staff kindness and swift repairs, and one/two-star complaints about persistent sewage leaks, roaches, slow maintenance despite promises, visitor parking fees, and a high-crime neighborhood with constant police calls. The property has cycled through multiple management teams in short periods, leaving tenants uncertain which experience they will get.

Luxury ApartmentsPet-Friendly ApartmentsAffordable & Low-Income Housing
View profile
Villas by the Park Apartments
67

Villas by the Park Apartments

4.1(199)✓ Google-verified

Staff earn consistent praise for warmth and responsiveness, with property manager Sara and leasing associate Kate named repeatedly as standout contributors. Maintenance work typically completes within one to two days for routine requests. Safety and upkeep stand as the core tension. Reviewers report vehicle break-ins and theft, a broken front gate left unfixed for years, roaches, and common areas (grounds, dumpster, playground) falling into disrepair. Emergency repairs stall for weeks or months. Some tenants wait months for leak fixes; others face move-in units with broken air conditioning and missing bathroom fixtures. Advertised amenities like the pool and clubhouse rarely or never open.

Luxury ApartmentsPet-Friendly ApartmentsSenior & 55+ Living
View profile
Gardens At Cobb Park
56 low data

Gardens At Cobb Park

4.1(18)✓ Google-verified

Gardens at Cobb Park draws praise from residents who value its peaceful setting and friendly staff, particularly assistant manager Huseni. However, significant complaints span unresponsive office communication, serious security issues, and documented pest infestations that management has not resolved. Limited recent activity makes current conditions unclear.

Luxury ApartmentsPet-Friendly ApartmentsAffordable & Low-Income Housing
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-24