Greater Fort Worth Apartment Complex Guide
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Rio Apartments

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 241 Google reviews · How we rank ›

4.4(241) 74 composite score See reviews on Google ✓ Google-verified
Affordable & Low-Income HousingLuxury Apartments
Rio Apartments
Location
Fort Worth
Services
Affordable & Low-Income Housing, Luxury Apartments
Reviews
241
Ranking
#29 in Affordable & Low-Income Housing
Best for
families seeking affordable housing in a quiet, convenient location

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Staff at Rio win consistent praise for going out of their way during move-in and lease questions. Beatrice, Jessica, and Joshua are named repeatedly as efficient and kind. The complex draws families who appreciate the quiet setting and proximity to Walmart and the freeway.

Yet a minority of longer residents report serious problems: broken plumbing, mold, bugs, and slow fixes. One tenant describes a year and a half of infestations and another flags unclear towing procedures and poor management transparency after the fact. The discrepancy between enthusiastic short-term reviews and frustrated long-term ones suggests the experience may depend heavily on unit condition and how quickly maintenance responds.

Praised for
  • responsive and helpful staff (Beatrice, Jessica, Joshua)
  • clean apartments and grounds
  • spacious units
  • family-friendly and quiet environment
  • convenient location near freeway and retail
Watch-outs
  • maintenance delays and unresolved repairs
  • plumbing and bathroom fixtures fail frequently
  • pest infestations
  • noisy neighbors and safety concerns
  • towing and communication issues
responsive-managementfriendly-staffclean-facilitiespest-problemsslow-maintenancenoisy-neighborsgreat-location
Best for: families seeking affordable housing in a quiet, convenient location
Think twice if: longer-stay residents should carefully inspect plumbing and bathroom fixtures; maintenance response times appear inconsistent

Where it delivers

  • attentive, named leasing staff (Beatrice, Jessica)
  • spacious floor plans
  • family-friendly setting
  • near Walmart, freeway, retail

What to ask before signing

  • Beatrice, Jessica, and Joshua are named leasing and maintenance staff praised for responsiveness
  • one-bedroom and two-bedroom units available
  • complaints mention broken plumbing, bathroom fixtures, mold, and pest issues
  • one tenant reported year-and-a-half-long bug infestation
  • towing process described as poorly communicated with delayed resolution

How residents rate the community

Affordable & Low-Income Housing
Affordable units attract families, but long-term residents report unresolved maintenance and pest problems
Luxury Apartments
spacious units praised, but serious repair and cleanliness complaints undermine luxury claim

Measured against the market

  • Rated 4.4 against a 3.85 average across the 222 affordable & low-income housing businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How we got this number

How We Rank
Star rating 57
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
204
4
0
3
3
2
3
1
31

Get in touch

Address
3500 S Riverside Dr, Fort Worth, TX 76119

Last verified 2026-08-23

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-14:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
One bedroom apartmentsTwo bedroom apartments

As published by the business on its own website; not independently verified.

Common questions

Who handles leasing inquiries and move-in?
Beatrice and Jessica are named leasing staff who reviewers say respond quickly and handle paperwork efficiently.
How fast are maintenance requests addressed?
Reviews vary widely. Some report quick fixes; others describe long delays for plumbing, bathroom, and pest issues.
Is the complex quiet and family-friendly?
Several reviewers confirm it is peaceful, though some note noisy neighbors and occasional noise complaints from others.

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Last updated 2026-08-23