Greater Fort Worth Apartment Complex Guide
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Rise Spring Pointe

Updated 2026-09-23 · 3,639 reviewed · 588 listed · Scored from 225 Google reviews · How we rank ›

3.7(225) 63 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsTownhome-Style Apartment Communities
Rise Spring Pointe
Location
Overton South, Fort Worth
Services
Luxury Apartments, Townhome-Style Apartment Communities
Reviews
225
Ranking
#170 in Luxury Apartments
Best for
first-time renters who prioritize smooth move-in experience with supportive staff

Business data from Google Business Profile, checked 2026-09-23.

The real story

Leasing staff like Dee, Natasha, and Christina consistently win praise for patience and professionalism during move-in. Maintenance technicians Allen and Harold are fast and friendly. The gaps widen once residents move in: heating failures in winter with young children go unaddressed for days, kitchen fixtures stay broken for months, and pest problems recur despite ongoing complaints. Security feels theoretical rather than real, with gates left open and theft common.

Residents report months without reliable hot water, ceiling leaks, and management refusal to address documented damage. A three-year resident paid premium rent while dealing with four seasons of heating emergencies and unresolved safety breaches. The complex's response to serious incidents like a resident murder was indifference. Screenshots and documentation appear necessary for any dispute.

Praised for
  • dedicated leasing staff
  • quick responsive maintenance team
  • clean units with amenities
  • beautiful community design
Watch-outs
  • unresponsive management during emergencies
  • persistent pest and maintenance issues
  • security gaps and crime
  • inconsistent hot water and heating failures
friendly-staffresponsive-managementslow-maintenancepest-problemswell-maintained-groundsoutdated-unitssecure-parkingmove-in-issues
Best for: first-time renters who prioritize smooth move-in experience with supportive staff
Think twice if: you stay longer than a year or have young children who need reliable heat year-round

Where it delivers

  • experienced leasing team (Dee, Natasha, Christina)
  • fast maintenance responses for routine work
  • units include washer and dryer
  • beautiful grounds and community design

What to ask before signing

  • Allen and Harold handle maintenance with documented positive outcomes
  • Dee, Natasha, and Christina lead leasing process
  • units come with washer and dryer
  • unresolved heating failures during winter described by long-term residents
  • pest control issues reported across multiple units
  • security gates noted as frequently left open
  • a resident murder occurred at the complex

How residents rate the community

Luxury Apartments
premium rent does not guarantee maintenance follow-through or emergency responsiveness
Townhome-Style Apartment Communities
move-in process and initial unit condition praised; long-term system failures (heat, water, pests) widely complained about

Measured against the market

  • Rated 3.7 against a 3.94 average across the 344 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How we got this number

How We Rank
Star rating 15
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
142
4
6
3
7
2
6
1
64

Office hours

Monday
09:00-17:30
Tuesday
09:00-17:30
Wednesday
09:00-17:30
Thursday
09:00-17:30
Friday
09:00-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

Common questions

Who should I ask for help during move-in?
Dee, Natasha, and Christina in the leasing office are named as exceptionally patient and helpful through the application and move-in process.
Does maintenance respond quickly to repair requests?
Yes. Allen and Harold are praised for fast response times and clear explanations on routine repairs like faucet replacement. However, repeated issues (heating, hot water) suggest follow-up on major problems may be slow.
Do units come with appliances?
Yes, units include washer and dryer and were noted as bug-free at move-in by recent reviewers.

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Staff members like Nancy, Susan, Kyle, and Jason earn consistent praise for friendliness and quick service, especially during move-in and maintenance calls. However, residents report severe pest problems, unresolved AC and water damage, ignored maintenance requests, and poor trash pickup, with some families leaving after short stays due to heat and bug infestations. The welcome experience masks a pattern once you move in: work orders sit, pest control visits don't happen despite scheduled spraying, and management responses range from dismissive to accusatory. For families needing reliable upkeep and pest control, the gaps between promised service and delivery are significant.

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Last updated 2026-09-23