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Tides on Hulen

Updated 2026-09-23 · 3,639 reviewed · 588 listed · Scored from 197 Google reviews · How we rank ›

3.1(197) 55 composite score See reviews on Google ✓ Google-verified
Affordable & Low-Income HousingLuxury ApartmentsTownhome-Style Apartment CommunitiesPet-Friendly Apartments
Tides on Hulen
Location
Fort Worth
Services
Affordable & Low-Income Housing, Luxury Apartments, Townhome-Style Apartment Communities
Reviews
197
Ranking
#193 in Affordable & Low-Income Housing

Business data from Google Business Profile, checked 2026-09-23. Facts from the business's own website were fetched 2026-08-23.

The real story

The community draws mixed reactions that fall sharply along lines of in-person and administrative experience. Leasing staff Lorraine and Felicia earn consistent praise for attentiveness and kindness; several residents also note spacious layouts and proximity to shopping, work, and schools. However, a substantial group reports systematic failures: chronic hot water outages lasting weeks or months, unresponsive phone lines, toilets and closet doors left broken, and security deposits held or lost after move-out. Management's handling of tenant complaints has been characterized as evasive or aggressive, and accounting errors involving final billing have emerged. One resident of three years stayed only for location; another abandoned a claim after months of unanswered calls.

Praised for
  • friendly leasing staff (Lorraine, Felicia named)
  • spacious units
  • convenient location
Watch-outs
  • chronic hot water failures and boiler issues
  • poor phone communication and slow response
  • security deposits not returned
  • maintenance problems unfixed (toilets, doors, appliances)
  • unprofessional management behavior
friendly-staffslow-maintenancepoor-communicationoutdated-units
Think twice if: Those sensitive to poor communication, unresolved maintenance, or billing disputes should look elsewhere.

Where it delivers

  • named leasing agents known for responsiveness (Lorraine, Felicia)
  • spacious floor plans
  • convenient near shopping and schools

What to ask before signing

  • Leasing agents Lorraine and Felicia named repeatedly for quality service
  • chronic multi-month hot water outages; residents report boiling water for baths
  • security deposits unreturned after 2+ months despite promised 30-day timelines
  • roach issues reported; one resident noted cross-apartment infestation from neighboring unit
  • maintenance requests sometimes closed without completion
  • phone lines reportedly difficult to reach; callback commitments not honored

How residents rate the community

Affordable & Low-Income Housing
Residents question value given maintenance failures and long utility outages.
Pet-Friendly Apartments
Pet-friendly policy confirmed in reviews; no specific praise or complaints about pet handling.
Townhome-Style Apartment Communities
Spacious units praised; no specific townhome features mentioned in reviews.
Luxury Apartments
Stainless appliances and quartz countertops claimed; however, reviews note poor condition and lack of upkeep.

Measured against the market

  • Rated 3.1 against a 3.94 average across the 344 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How we got this number

How We Rank
Star rating 0
Review volume 100
Review recency 100
Review sentiment 31
Profile completeness 100
Verification 30

Ratings pulled apart

5
86
4
10
3
10
2
11
1
80

Get in touch

Address
6351 Hulen Bend Blvd, Fort Worth, TX 76132
Open in Google Maps

Last verified 2026-09-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
1 & 2 bedroom apartmentsin-home washer and dryerwood-style flooringstainless-steel appliancesquartz countertopspool with fountainfitness centercoffee bar

As published by the business on its own website; not independently verified.

Common questions

Is there on-site maintenance available?
The business claims 24-hour emergency maintenance, but multiple residents report requests closed without repairs and difficulty reaching staff by phone.
How long does it take to get a security deposit back?
The business told one resident 30 days; however, several others report waits of 2+ months with no return despite multiple contact attempts.

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Last updated 2026-09-23