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Tides on Hulen

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 195 Google reviews · How we rank ›

3.0(195) 53 composite score See reviews on Google ✓ Google-verified
Townhome-Style Apartment CommunitiesLuxury Apartments
Tides on Hulen
Services
Townhome-Style Apartment Communities, Luxury Apartments
Reviews
195

The real story

The leasing team at Tides on Hulen draws genuine praise for accessibility and helpfulness, but the property itself is plagued by unresolved maintenance failures that persist for months. Residents report no hot water for extended periods, broken toilets and doors, and management that either avoids the phone or becomes dismissive when contacted. Security deposits vanish after move-out, and the gap between what the marketing promises (furnished, well-maintained) and what residents live through is stark enough that even loyal long-term tenants leave frustrated and uncompensated.

Praised for
  • friendly leasing staff (Lorraine, Felicia)
  • convenient location with shops and schools nearby
  • spacious units
Watch-outs
  • chronic hot water outages and boiler failures
  • maintenance requests ignored or unresolved
  • poor phone responsiveness and communication
  • security deposit delays or non-return
  • deferred maintenance (broken toilets, doors off hinges, cabinets)
  • pest problems (roaches)
  • unprofessional management behavior
  • move-out process disorganization
slow-maintenancepoor-communicationoutdated-unitspest-problemsfriendly-staff
Best for: Those prioritizing short leases or extremely convenient location over maintenance reliability.
Think twice if: You need consistent hot water, reliable appliances, or plan to reclaim your security deposit on move-out.

Where it delivers

  • Leasing agents Lorraine and Felicia provide attentive, responsive service during move-in
  • Walking distance to shops, schools, and employment centers
  • Spacious floor plans with modern finishes

What to ask before signing

  • Leasing agents named Lorraine and Felicia are consistently praised for responsiveness during move-in
  • Chronic boiler failures have left residents without hot water for weeks to months at a time
  • Maintenance requests for tub linings, toilets, and doors go unresolved or abandoned
  • Phone lines frequently unanswered; callbacks delayed or not provided
  • Security deposits withheld months after move-out with no tracking or proof of mailing offered
  • One resident waited nearly 5 months post-move-out without deposit return

How residents rate the community

Townhome-Style Apartment Communities
Spacious, finishes appeal initially, but slow maintenance and prolonged utility failures undercut the value.
Luxury Apartments
Marketing promises stainless steel, quartz, and modern features, but deferred maintenance (cracked tub linings, broken doors) contradicts luxury positioning.

Measured against the market

  • Rated 3 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

How we got this number

How We Rank
Star rating 0
Review volume 100
Review recency 100
Review sentiment 26
Profile completeness 100
Verification 30

Ratings pulled apart

5
84
4
10
3
10
2
11
1
80

Get in touch

Address
6351 Hulen Bend Blvd, Fort Worth, TX 76132
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
1 & 2 bedroom apartmentsin-home washer and dryerwood-style flooringstainless-steel appliancesquartz countertopspool with fountainfitness centercoffee bar

As published by the business on its own website; not independently verified.

Common questions

What happens if something breaks in my apartment?
Maintenance requests can take months to resolve or go abandoned entirely. Hot water and toilet failures have persisted for weeks without fix. Phone callbacks are unreliable.
When will I get my security deposit back after I move out?
Reviewers report waiting 2+ months with no return and no proof of mailing. Management gave conflicting timelines and could not provide tracking.
Is there responsive leasing staff if I need help during move-in?
Yes. Leasing agents Lorraine and Felicia are noted for attentive, quick service during the move-in process and lease questions.

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Last updated 2026-08-23