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Riverbend

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 98 Google reviews · How we rank ›

3.1(98) 51 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Riverbend
Service
Luxury Apartments
Reviews
98

The real story

Riverbend draws sharply divided reviews: about half rate it five stars, half give one or two. Residents who praise cite responsive maintenance, community events, and friendly staff; those with complaints report roaches and rats, recurring flooding, maintenance entering unlocked doors without notice, excessive towing despite paying for parking, and dismissive management. Several reviews name managers Esther and Susan, with vastly different experiences. Rent ranges cited near $1,800-2,000 monthly.

Praised for
  • responsive maintenance in some cases
  • community events and activities
  • friendly office staff (selective experience)
  • improvements and renovations noted
Watch-outs
  • pest infestation (roaches, rats)
  • flooding and water damage
  • unauthorized entry by maintenance staff
  • parking and towing problems
  • poor management communication and rudeness
  • hidden fees and aggressive pricing
  • inadequate trash management
poor-communicationslow-maintenancepest-problemspackage-theftoverpriced-feesmove-in-issuesfriendly-staffwell-maintained-grounds
Think twice if: Pest problems, unauthorized entry by maintenance, parking and towing issues, and inconsistent management are serious concerns despite community amenities.

Where it delivers

  • pool and community amenities
  • some residents report responsive maintenance
  • community events organized by office staff

What to ask before signing

  • Manager Esther Rodriguez cited for rude behavior, withheld deposit refund
  • Manager Susan praised in one recent review for communication and community improvements
  • Residents report unauthorized maintenance entry through bedroom bathroom doors while locked
  • Multiple towing incidents despite residents paying for parking spots
  • Flooding in multiple units reported across years; one resident charged $5,000 after water damage
  • New HVAC system installation mentioned by recent positive reviewer
  • Roach and rat infestations reported in multiple reviews
  • Laundry facilities frequently broken per reviews

How residents rate the community

Luxury Apartments
Luxury branding undermined by pest issues, flooding, parking chaos, and polarized management experience

Measured against the market

  • Rated 3.1 against a 3.91 average across the 440 luxury apartments businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

How we got this number

How We Rank
Star rating 0
Review volume 87
Review recency 97
Review sentiment 30
Profile completeness 100
Verification 30

Ratings pulled apart

5
42
4
7
3
7
2
3
1
39

Get in touch

Address
701 E Arkansas Ln, Arlington, TX 76010
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-14:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsPet-friendly housingOnline rental paymentsWalk-in closetsHardwood-style flooringCeiling fans

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Common questions

Can I bring a pet?
Yes; the website lists pet-friendly housing as available.
What is the parking policy?
Multiple reviews report that residents have been towed despite paying for assigned parking spots; management communication about the tow process has been criticized as unclear.
Has flooding been an issue?
Yes; several reviews from different years report apartment flooding and water damage, including sewage backup into units.

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Most residents praise Luis and Angelica for transforming management into a caring, professional operation where staff treat tenants like family. However, their recent departure has triggered anxiety: some older reviews clash starkly, alleging the same pair ignored calls, cursed at residents, and let the complex degrade into trash and dog waste. Meanwhile, a few flag cracked walls and one questions why a child's birth certificate is required for an application. The experience hinges on who manages on any given day. When engaged, staff excel at lease signings and community events. When absent or problematic, the building shows neglect. This is a place with real bones but uneven execution.

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Last updated 2026-08-23