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The District on Collins

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 241 Google reviews · How we rank ›

2.9(241) 55 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsTownhome-Style Apartment Communities
The District on Collins
Services
Luxury Apartments, Townhome-Style Apartment Communities
Reviews
241

The real story

Front desk staff, particularly Carolina, earn consistent praise for friendliness and communication. However, this is overwhelmed by widespread complaints about pest infestations residents handle themselves, maintenance that marks work complete without visiting, and billing surprises. Multiple families with children report rats and roaches throughout units despite paying pest control fees; some waited months for basic repairs like air conditioning. The contrast between leasing experience and actual living conditions is stark.

Praised for
  • responsive front desk staff (Carolina)
  • quiet neighborhood
  • convenient location near I-20/30 and 360
Watch-outs
  • severe pest infestation (rats and roaches)
  • maintenance delays and poor execution
  • hidden fees and billing issues
  • move-in condition problems
poor-communicationpest-problemsslow-maintenancefriendly-staffoverpriced-feesmove-in-issues
Think twice if: Anyone sensitive to property maintenance issues; significant rat and roach problems reported repeatedly despite pest control programs.

Where it delivers

  • approachable leasing staff
  • convenient location to I-20/30 and 360
  • quiet neighborhood

What to ask before signing

  • Caroline/Carolina at front desk consistently praised for warmth and communication
  • Maintenance marks work complete without visiting
  • $18 maintenance fee mentioned
  • Automatic utility payment program causing tenant billing delays
  • Multiple reports of roaches in food and on bedding
  • Water cut off without notice during tenant showers
  • Air conditioning outages lasting 7+ months
  • Pest control program ineffective; reviewers report using own treatments

How residents rate the community

Luxury Apartments
Move-in units dirty and roach-infested; does not match luxury marketing
Townhome-Style Apartment Communities
Layout does not offset maintenance failures and pest issues

Measured against the market

  • Rated 2.9 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How we got this number

How We Rank
Star rating 0
Review volume 100
Review recency 100
Review sentiment 33
Profile completeness 100
Verification 30

Ratings pulled apart

5
90
4
24
3
12
2
10
1
105

Get in touch

Address
2910 S Collins St, Arlington, TX 76014
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentshardwood floorscustom tile backsplashelectronic thermostatprivate patio or balconyswimming pool

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Common questions

How close is this to the highway?
Very close to I-20/30 and 360, making commutes straightforward.
Is maintenance responsive?
Multiple reviewers report maintenance marking work complete without actually visiting, with repairs taking months to complete.
What is the pet policy?
The business lists pet-friendly housing as available.

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Long-term residents and recent applicants consistently highlight the personal service from Jennifer and Valerie in the leasing office, plus quick maintenance response. The all-bills-paid model and amenities like the pool, dog park, and playground appeal to families. Some applicants report delayed updates on their applications and unclear payment deadline policies that left them frustrated.

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Riverbend
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Riverbend draws sharply divided reviews: about half rate it five stars, half give one or two. Residents who praise cite responsive maintenance, community events, and friendly staff; those with complaints report roaches and rats, recurring flooding, maintenance entering unlocked doors without notice, excessive towing despite paying for parking, and dismissive management. Several reviews name managers Esther and Susan, with vastly different experiences. Rent ranges cited near $1,800-2,000 monthly.

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Center Place
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Most residents praise Luis and Angelica for transforming management into a caring, professional operation where staff treat tenants like family. However, their recent departure has triggered anxiety: some older reviews clash starkly, alleging the same pair ignored calls, cursed at residents, and let the complex degrade into trash and dog waste. Meanwhile, a few flag cracked walls and one questions why a child's birth certificate is required for an application. The experience hinges on who manages on any given day. When engaged, staff excel at lease signings and community events. When absent or problematic, the building shows neglect. This is a place with real bones but uneven execution.

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Last updated 2026-08-23