Cottages at Bedford Apartments
The complex shows stark contrasts: recent arrivals and longer-term residents under new management praise smooth onboarding, Traci Jean's genuine care, and a improving property. But reviews from the past year paint a troubling picture of rampant pest problems (roaches, bed bugs, mice), black mold from roof damage, unhelpful previous staff, and aggressive fee collection during move-out with no transparency. One resident reported killing 10-12 roaches daily despite paid pest control; another faced moldy dishwashers and unresponsive management. The business appears in transition, with newer reviews celebrating changes while older ones document infrastructure and operational failures that may or may not have been resolved. Current management (notably Traci Jean and Earl) receives specific praise for attentiveness and kindness; maintenance crew (Harold, Roger) are named for their work. However, past staff members (Tyra, Carlos) are cited for rudeness, contradictions, and dismissiveness. The complex sits in a convenient location near amenities and offers a dog park and decent grounds, but pest control and unit cleanliness before turnover remain serious concerns.
