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Luxury Apartments
That Million Dollar Guy
Luxury Apartments
- Service
- Luxury Apartments
The real story
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
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Review sentiment 49
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- Address
- 820 E Dove Loop Rd, Grapevine, TX 76051
Last verified 2026-08-23
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Wildwood Creek
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Five-star reviews consistently praise three leasing agents-Adam Branscum, Jordyn Lindquist, and Jennifer-for patient, responsive service that makes move-ins smooth even for out-of-state relocations. Maintenance staff (Carlos and Felipe) receive specific mentions for prompt seasonal work and responsiveness to repair requests. However, a stark gap exists between the renovated model units and actual resident conditions. One-star reviewers report poorly maintained hallways, parking areas, landscaping, and a pool that sits idle; management allegedly charged them for damages they didn't cause and pressures tenants to sign leases before seeing their units. A recurring frustration: valet trash fees are mandatory with no opt-out option. Most damaging is a report involving a medically fragile elderly tenant whose broken AC went unrepaired for nearly a year despite his heart and lung conditions, after which management charged a $3,000 lease-break fee. The location's appeal and staff caliber keep ratings buoyant, but maintenance responsiveness and financial fairness appear inconsistent. Wait times for appointments and difficulty reaching management plague some tenants. Those scoring five stars tend to arrive as fresh leases; those scoring one star report discovering misalignment only after move-in or encountering obstacles during renewal.
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StoneLedge Apartments Grapevine
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Long-term residents praise the pool, fitness amenities, and maintenance responsiveness, but move-out becomes the breaking point for many. Office staff frequently unavailable; when management gives verbal instructions, they later deny conversations happened. Move-out bills often spike hundreds of dollars for carpet, walls, or "cleaning," despite tenants saying they left units clean. One tenant documented damage to credit score after disputing charges years later. A few leasing consultants (Danielle, Koree) get consistent five-star mention for warmth and efficiency, yet management reputations fracture fast. The property appeals to those staying years; new residents report tour mix-ups and expectations misalignment. Noise near the fire station and highway mars some units. The tension: beautiful grounds and good maintenance work undercut by what reviewers call predatory billing practices at checkout.
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