Business data from Google Business Profile, checked 2026-08-23.
Residents praise the quiet setting and specific maintenance staff like Humberto and Tim for swift, professional responses. However, experiences sharply divide on leasing staff (Chauncey receives both glowing and critical feedback) and management accountability. Repeated complaints center on slow emergency response, poor communication, theft, wrongful towing of registered vehicles, and chronic plumbing issues not addressed for years. Several residents report calling multiple times without callbacks, and one faced a $500 charge for damage caused by pre-existing, ignored infrastructure problems.
Last verified 2026-08-23
As listed on Google.
Most residents report a clean, secure complex with responsive maintenance and welcoming staff, particularly highlighting managers Stephanie and Keke. Some prospective tenants have experienced understaffed office visits and long waitlists; inoperable security gates and occasional repair delays also surface as concerns.
Ruth, Sherry, and the leasing team deliver exceptionally friendly and responsive tours; most move-ins happen within a day. The property itself is strikingly modern with granite counters, chef's islands, and strong fitness and business amenities. However, operation lags design. Residents report broken entry scanners blocking package delivery, car chargers offline months after opening, and recurring fire alarms that caused one tenant's cat documented stress-related illness. Management imposed a $500 fee for a trash can left outside while the resident was away, with no prior warning. Pricing runs $2,500+ per month; reviewers feel it does not match the reliability and attention to daily maintenance.
Staff, especially leasing agent Austin, earn consistent praise for warmth and problem-solving; residents report spacious apartments in a quiet, welcoming community where they feel safe. Recent complaints center on internet outages disrupting work-from-home residents, lapses in trash and pet-station upkeep, slow repair responses (water damage, mold), and parking shortages, with management perceived as dismissive during those issues.
Last updated 2026-08-23
