Fort Worth Apartment Review Guide
Menu
Find Your Next Apartment Call
The Atlantic Mansfield logo

The Atlantic Mansfield

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 196 Google reviews · How we rank ›

4.0(196) 67 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
The Atlantic Mansfield
Service
Luxury Apartments
Reviews
196

The real story

Leasing experience here hinges on getting Chauncey: when she handles the tour and application, residents and prospects praise her knowledge and follow-through. The complex itself attracts long-term residents for its spacious layouts and quiet community feel. However, emergency maintenance ignores calls for hours, management rarely returns phone calls, and the towing policy has wrongly charged registered residents. Drainage and theft issues compound the frustration for those who encounter them.

The Atlantic Mansfield plays on two speeds. At move-in, Chauncey and staff shine. After that, residents report feeling ignored by a management team that redirects complaints to Google rather than addressing them directly.

Praised for
  • Knowledgeable, responsive leasing staff (especially Chauncey)
  • Well-maintained grounds and quiet atmosphere
  • Spacious floor plans
  • Prompt maintenance response
Watch-outs
  • Poor response times and communication gaps from management
  • Towing policy frustration and unregistered vehicle errors
  • Slow emergency maintenance response
  • Mud and drainage issues in common areas
  • Theft and security concerns
responsive-managementpoor-communicationwell-maintained-groundsclean-facilitiesslow-maintenancefriendly-staffquiet-community
Best for: Residents prioritizing spacious layouts and quiet community over responsiveness to maintenance emergencies.
Think twice if: You need urgent maintenance response or plan to keep an unregistered vehicle. Towing policy has caught registered residents off guard.

Where it delivers

  • Knowledgeable leasing staff (Chauncey particularly praised)
  • Spacious floor plans, nearly 800 sq ft for one-bedroom
  • Quiet, well-maintained community grounds
  • Active community events for residents

What to ask before signing

  • Chauncey named as leasing associate by six reviewers for knowledge and follow-through
  • Margil G praised for maintenance communication and quick response
  • One-bedroom units approximately 800 square feet
  • Emergency maintenance response times reported at 2+ hours with no callback for 30+ minutes
  • Towing company contracted by property damaged step bars on resident vehicle
  • Long-term residents (4+ years) report historic plumbing issues never fully resolved
  • Mud and drainage in parking lot persist after rain

How residents rate the community

Luxury Apartments
Spacious, quiet units attract long-term residents; leasing process smooth with Chauncey, but management communication and emergency response fall short of luxury expectations.

Measured against the market

  • Rated 4 against a 3.97 average across the 327 luxury apartments businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

What renters keep saying

quiet complexknowledgeable tour guidequick responseclean propertyfloor plansclosetsresponsive staffsmooth transitionapartment toursinformative staff

How we got this number

How We Rank
Star rating 33
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings pulled apart

5
137
4
7
3
10
2
4
1
38

Get in touch

Address
3251 Matlock Rd, Mansfield, TX 76063
Open in Google Maps
Attributes
offers_online_appointmentshas_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_fitness_centerwelcomes_petshas_dog_park

Last verified 2026-07-24

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Enquire about The Atlantic Mansfield

Your enquiry goes to the Fort Worth Apartment Review Guide team, who will pass it to The Atlantic Mansfield. We only share your details with providers relevant to your request.

Common questions

What is the size of a one-bedroom apartment?
One-bedroom units are approximately 800 square feet.
What happens if my vehicle is parked without current registration?
The property tows unregistered vehicles for a fee. Multiple residents report being towed despite having registered vehicles, so confirm your registration status with the leasing office.
How quickly do emergency maintenance requests get addressed?
Residents report wait times of 2+ hours for emergency calls with no callback for 30+ minutes. Responses vary; one long-term resident noted prompt responses to work orders, while others experienced significant delays.

Similar apartment complexes nearby

The Alexander
77

The Alexander

4.7(31)✓ Google-verifiedPublishes prices

Staff by name-Ruth, Sherry, and Natalia-deliver personalized service that makes residents feel genuinely valued, from initial tours through long-distance relocations. The property itself impresses with resort-caliber amenities, granite kitchens, spacious layouts, and immaculate grounds in a walkable Mansfield location. Leasing rarely feels transactional here; team members answer questions without rushing, coordinate logistics like furniture delivery, and follow up after move-in. Residents consistently describe the experience as rare in apartment living: luxury appointments paired with concierge-level attention.

Luxury Apartments
View profile
The Atwell
74

The Atwell

4.1(158)✓ Google-verifiedPublishes prices

Most residents praise the staff's genuine warmth and fast response to maintenance issues, and highlight how clean and peacefully maintained the grounds feel. Management organizes regular community events like Food Truck Fridays and resident gatherings, and leasing consultants like Orlando, Liz, and Jayce go out of their way to answer questions and sometimes negotiate on pricing, but one touring experience and a dispute over eviction-related charges stand out as serious service failures.

Luxury Apartments
View profile
Haven at Mansfield
63

Haven at Mansfield

4.0(98)✓ Google-verified

Staff consistency varies sharply across departments. Maintenance technician Willie and leasing agent Johanna earn repeated praise for speed and professionalism, but management turnover and enforcement failures create friction. Residents report chronic cleanliness gaps (hallway trash sitting for weeks, gym grime, roaches), elevator downtime without credits, and billing errors persisting despite multiple contacts. Pet policy violations go unchecked; some describe a non-smoking policy breached openly. New office staff show promise addressing old referral issues, yet core operational problems-parking strain, security gaps, lease fee opacity-remain unresolved.

Luxury Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-24