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The Hub at Chisholm Trail

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 359 Google reviews · How we rank ›

3.5(359) 59 composite score See reviews on Google ✓ Google-verified
Student HousingAffordable & Low-Income HousingPet-Friendly ApartmentsTownhome-Style Apartment CommunitiesLuxury Apartments
The Hub at Chisholm Trail
Location
Fort Worth
Services
Student Housing, Affordable & Low-Income Housing, Pet-Friendly Apartments
Reviews
359
Best for
Budget-conscious students and renters prioritizing affordability and a helpful leasing team over immediate maintenance responsiveness.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

James Parker's attentive leasing support and a refreshed management team have earned strong recent praise, though the property faces serious operational gaps. Residents report maintenance requests vanishing, phones that ring unanswered, pest infestations, and safety concerns like unlit walkways that persist despite repeated requests. The affordability appeals, but move-in chaos and neglected repairs frustrate long-term residents.

New management is actively working to improve the grounds, and maintenance crews are visible, but residents need faster follow-through to close the gap between good intentions and lived experience.

Praised for
  • James Parker's consistent helpfulness during tours and leasing
  • recent management improvements under new team
  • convenient Hulen Bend location
  • affordable pricing
Watch-outs
  • maintenance requests ignored or delayed for weeks
  • front office disorganization and poor communication
  • unresponsive phone lines
  • pest problems (roaches)
  • unsafe conditions (dark breezeways, broken lighting)
  • pool frequently closed
responsive-managementpoor-communicationslow-maintenancepest-problemsfriendly-staffgreat-locationmove-in-issues
Best for: Budget-conscious students and renters prioritizing affordability and a helpful leasing team over immediate maintenance responsiveness.
Think twice if: Maintenance delays and poor front-office communication frustrate residents; phone access is unreliable and pest issues persist despite staff visibility.

Where it delivers

  • James Parker consistently praised for attentive service
  • new management actively improving the property
  • central Hulen Bend location
  • affordable price point

What to ask before signing

  • James Parker: leasing associate frequently praised for tours, application help, and attentiveness
  • Terrie: management team member noted for patience and follow-through
  • Pool closure reported as frequent
  • Breezeway lighting safety issue: residents using phone light to open doors at night
  • Roach infestations mentioned; pest control visits reported as infrequent
  • Maintenance request tracking system not visible to residents
  • Move-in delays: one resident's apartment reassigned mid-process with no timely notice

How residents rate the community

Student Housing
James Parker widely praised for student leasing support; move-in chaos and maintenance delays deter long-term satisfaction.
Affordable & Low-Income Housing
Low price attracts budget renters, but slow repairs and pest problems erode value over time.
Pet-Friendly Apartments
No review text addresses pets directly.
Townhome-Style Apartment Communities
No review text addresses townhome-style units.
Luxury Apartments
No review text addresses luxury features; affordability is the primary draw.

Measured against the market

  • Rated 3.5 against a 3.95 average across the 159 student housing businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How we got this number

How We Rank
Star rating 2
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Ratings pulled apart

5
201
4
18
3
11
2
13
1
116

Get in touch

Address
6401 Hulen Bend Blvd, Fort Worth, TX 76132
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
1 bedroom apartments2 bedroom apartmentsswimming poolfitness centerbarbecue grilling and picnic areagated community

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Common questions

How responsive is the front office?
Phone lines are difficult to reach (caller waited 20+ days without success); in-person visits often result in referrals to chat bot 'Ella' rather than direct answers. Recent management changes suggest improvement, but evidence of sustained responsiveness is limited.
How quickly are maintenance issues fixed?
Residents report waiting weeks for repairs documented in maintenance requests; one resident waited since move-in without apartment painting or breezeway light repair. Maintenance crew visibility is high, but follow-through appears inconsistent.
What's the lease approval and move-in process like?
One resident's move-in apartment was reassigned without timely notice, deposit ($250) was kept, and lease documents were promised three times over a week but never sent. Current management has acknowledged past issues; recent reviews do not address current move-in timelines.

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Evergreen at Hulen Bend

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Tides on Hulen
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Staff members like Nancy, Susan, Kyle, and Jason earn consistent praise for friendliness and quick service, especially during move-in and maintenance calls. However, residents report severe pest problems, unresolved AC and water damage, ignored maintenance requests, and poor trash pickup, with some families leaving after short stays due to heat and bug infestations. The welcome experience masks a pattern once you move in: work orders sit, pest control visits don't happen despite scheduled spraying, and management responses range from dismissive to accusatory. For families needing reliable upkeep and pest control, the gaps between promised service and delivery are significant.

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Last updated 2026-08-23