Staff members like Laura, Cheyanne, Ty, and Bertha earn consistent praise for attentive move-ins and quick problem-solving, making new residents feel genuinely welcomed and supported.
However, the community faces persistent structural failures: mold, water infiltration, rodent issues, and malfunctioning HVAC systems linger unresolved for months despite repeated requests. Residents report over 30 ignored maintenance tickets, deposits withheld, and management dismissing accountability when maintenance staff is outnumbered for 450+ units.
Recent shift: Management turnover noted; Berta's departure reduced operational continuity. New management company cited as explanation for maintenance backlog, but situation appears to have worsened rather than improved.
Last verified 2026-07-24
Credentials claimed:Equal Opportunity Housing, Handicap Friendly
As published by the business on its own website; not independently verified.
Five-star residents praise Shelbi Metheny's leasing process and staff like Tiffany and Humberto for attentive, quick responses. A disabled senior with a service dog called the property welcoming and accessible. One-star reviewers report roaches, rats, mold, poorly resurfaced bathtubs, and aggressive parking boot practices ($160 fines). Move-out charges for normal wear are a recurring complaint.
Strong maintenance and responsive staff earn consistent praise from long-term residents, with move-in processes and security deposit returns cited as fair and transparent. Management conduct divides opinion sharply: several reviewers credit specific staff (Ignacio, Tammy) for professionalism, while others report policy disputes, unclear fees, and confrontational interactions that drove tenants out.
Staff like Irene at the front desk and maintenance teams earn consistent praise for responsiveness and going above expectations. Rooms are spacious and affordable, and recent siding updates show upkeep effort. However, the 1980s bones show hard: walls so thin you hear neighbors' pipes, insulation gaps that spike summer electricity to $350+, widespread pest infestations, and management's practice of aggressive move-out charges that residents dispute but struggle to contest. The fitness center has been vandalized; pools close unexpectedly. For budget-conscious renters willing to overlook structural limits and pest risks, the staff goodwill and layout appeal. For anyone valuing privacy, comfort, or financial predictability, the cumulative strain makes this a poor long-term fit.
Last updated 2026-07-24
