
Horizons at Sunridge
Reviewers split sharply. Five-star reviews praise office staff like Jessie and Vivian and a quiet setting. One-star reviews describe roaches, slow repairs, and dirty units, with pests the most repeated complaint.
Business data from Google Business Profile, checked 2026-10-23. Facts from the business's own website were fetched 2026-10-23.
Reviewers' experiences split sharply, with many 1-star reviews describing long repair delays. Heat, mold, sewage smells, and pests come up again and again. Several residents also say the gates do not close and cars were broken into.
Positive reviews focus on a few staff members. Cree, the front office manager, gets the most praise for helping with applications and move-ins. Joanie and a maintenance technician named Robert also earn kudos. Some reviewers call the grounds well kept and units clean.
Last verified 2026-10-23
As listed on Google.
Credentials claimed:Equal Opportunity Housing, Handicap Friendly
As published by the business on its own website; not independently verified.

Reviewers split sharply. Five-star reviews praise office staff like Jessie and Vivian and a quiet setting. One-star reviews describe roaches, slow repairs, and dirty units, with pests the most repeated complaint.

Reviews split sharply. Many tour and move-in accounts praise the leasing team and quick repairs, but the 1-star reviews describe roaches, slow office replies, and surprise fees. Pest control is the most repeated complaint across recent reviews. Leasing staff, especially Bianca, get the most praise. Residents describe fast repair visits, but some say the office is hard to reach by phone. Parking, the entry gates, and billing fees also draw repeat complaints.

Reviewers split sharply on this complex, so the rating sits in the middle. Many one-star reviews describe AC failures, slow repairs, roaches, and staff who are hard to reach. Several five-star reviews praise a few office staff who handled move-ins and lease renewals quickly. Long-time residents say the grounds are clean, with a playground and grills. Repeated management changes come up often, and some tenants say that churn hurts service. Praise and complaints often name the same staff, so experiences may depend on who handles your file.
Last updated 2026-10-23