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The Silverlake

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 383 Google reviews · How we rank ›

4.1(383) 69 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsTownhome-Style Apartment CommunitiesPet-Friendly ApartmentsSenior & 55+ LivingStudent HousingAffordable & Low-Income Housing
The Silverlake
Location
Grapevine
Services
Luxury Apartments, Townhome-Style Apartment Communities, Pet-Friendly Apartments
Reviews
383
Ranking
#121 in Luxury Apartments
Best for
short-term renters who prioritize location and amenities over multi-year stability

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Most residents praise the grounds, amenities, and maintenance team responsiveness, especially for urgent repairs. However, long-term occupants report steep rent increases year after year, recurring infrastructure problems despite rising amenity fees, and corporate (Greystar) prioritizing revenue over reinvestment. Prospective residents and departing tenants also cite poor communication and disputed move-out charges.

Praised for
  • responsive maintenance staff
  • convenient location near Settlers Park and Lake Grapevine
  • friendly office team
  • quick issue resolution
Watch-outs
  • aggressive rent hikes for renewals
  • recurring maintenance issues (flooding, plumbing, electrical)
  • pet approval process with third-party vendor and non-refundable fees
  • unresponsive leasing office to prospective residents
  • deposit return delays and errors
responsive-managementpoor-communicationwell-maintained-groundsslow-maintenancefriendly-staffoverpriced-feesgreat-locationmove-in-issues
Best for: short-term renters who prioritize location and amenities over multi-year stability
Think twice if: you plan to renew your lease after year one or rely on quick office communication for non-maintenance issues

Where it delivers

  • proximity to Settlers Park and Lake Grapevine
  • on-site wellness and recreation amenities
  • responsive maintenance team
  • welcoming office staff for move-in support

What to ask before signing

  • Greystar manages the property (formerly Cushman & Wakefield)
  • office staff named: Joel, Natalia, Ava, Victoria
  • maintenance responds same-day to urgent requests like broken refrigerators
  • uses third-party vendor 'Our Pet Policy' for pet breed verification without upfront disclosure
  • recurring flooding, plumbing, and electrical failures reported
  • amenity fee added despite ongoing maintenance issues
  • deposit disputes and mailing errors reported on move-out

How residents rate the community

Luxury Apartments
Steep annual rent increases and recurring structural issues undermine luxury positioning despite responsive staff.
Pet-Friendly Apartments
Third-party breed verification vendor denies pets without clear upfront disclosure and retains non-refundable application fees.
Townhome-Style Apartment Communities
Limited direct evidence; one reviewer praised move-in experience and amenities.
Student Housing
Limited direct evidence in reviews.
Senior & 55+ Living
Limited direct evidence in reviews.
Affordable & Low-Income Housing
Rent hikes and fees conflict with affordability positioning; luxury pricing with average maintenance standards.

Measured against the market

  • Rated 4.1 against a 3.91 average across the 440 luxury apartments businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How we got this number

How We Rank
Star rating 39
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings pulled apart

5
278
4
16
3
8
2
13
1
68

Get in touch

Address
1775 TX-26, Grapevine, TX 76051
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
Luxury apartmentsWellness center with Peloton bikes and Technogym equipmentResident lounge with billiards, shuffleboard, and arcade gamingStarbucks coffee barWi-Fi Café with 24/7 mini marketChef-inspired demonstration kitchenPet-friendly accommodationsVirtual tours

As published by the business on its own website; not independently verified.

Common questions

How fast does maintenance respond to urgent repairs?
Residents report same-day or next-day fixes; one reviewer's broken refrigerator was repaired by Monday after Sunday request.
What happens if my pet is denied during the approval process?
The business uses third-party vendor Our Pet Policy for breed verification. If denied, application and administrative fees ($400 in one case) are non-refundable, even if the community's policy prevents occupancy.
Can I book amenities like the clubhouse for events?
Yes; the office accommodated a wedding backup plan by reserving the clubhouse on short notice.

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Last updated 2026-08-23