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The Springs

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 122 Google reviews · How we rank ›

2.8(122) 51 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingTownhome-Style Apartment Communities
The Springs
Services
Luxury Apartments, Student Housing, Townhome-Style Apartment Communities
Reviews
122

The real story

The complex suffers from pervasive mold, pest infestations, and maintenance failures that residents report after months of neglect. Staff responsiveness has varied sharply over time; a few recent employees (Eric, Ayanna) received praise, but the office frequently closes early, ignores work orders, and communication remains inconsistent or absent. Most residents do not recommend living here.

Multiple reviews cite black mold in walls, water damage, roaches and rats, and the property is reportedly being demolished or shut down. Management struggles with turnover and compliance: office staff attitudes are described as rude or dismissive, and one former employee's key theft forced unit recopy efforts. Health risks and security concerns (homeless occupation of vacant units, drug paraphernalia found near playgrounds) are recurring themes that distinguish this from typical maintenance complaints.

Praised for
  • helpful individual staff members
  • responsive management during brief periods
Watch-outs
  • chronic mold and moisture problems
  • roaches, rats, and pest infestations
  • slow or absent maintenance response
  • poor office communication and access
  • unsafe living conditions and security issues
slow-maintenancepoor-communicationpest-problemsnoisy-neighborsoutdated-units
Think twice if: Avoid unless immediate relocation is an option. Mold, pests, unresponsive maintenance, and serious health and safety concerns are documented across multiple years and remain unresolved.

Where it delivers

  • individual staff members occasionally very responsive
  • location in convenient area (per one review)

What to ask before signing

  • Staff members Eric and Ayanna noted as exceptionally helpful and polite
  • Black mold in walls reported by multiple residents
  • Water damage causing brown stains in bathtubs
  • Rats, roaches, fleas, and ticks documented
  • AC units dripping brown water; dishwashers moldy on move-in
  • Office closes around 3 p.m. on weekdays and no longer opens Saturdays
  • Former office employee stole all unit keys; residents had to provide copies for recopy process
  • Building fire caused one section to be blocked off for over a year

Measured against the market

  • Rated 2.8 against a 3.94 average across the 309 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

How we got this number

How We Rank
Star rating 0
Review volume 91
Review recency 92
Review sentiment 27
Profile completeness 100
Verification 30

Ratings pulled apart

5
41
4
10
3
11
2
5
1
55

Get in touch

Address
3100 Hamilton Ave, Fort Worth, TX 76107
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday
09:00-17:30
Tuesday
11:00-18:00
Wednesday
11:00-18:00
Thursday
11:00-18:00
Friday
09:00-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

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Last updated 2026-07-24