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Townhouse West

Updated 2026-09-23 · 3,639 reviewed · 588 listed · Scored from 24 Google reviews · How we rank ›

4.2(24) 61 composite score See reviews on Google ✓ Google-verified
Townhome-Style Apartment CommunitiesPet-Friendly Apartments
Townhouse West
Location
White Settlement
Services
Townhome-Style Apartment Communities, Pet-Friendly Apartments
Reviews
24
Best for
Families and individuals seeking a quiet, pet-friendly townhome community with responsive current staff.

Business data from Google Business Profile, checked 2026-09-23. Facts from the business's own website were fetched 2026-08-23.

The real story

Most residents praise the peaceful setting, spacious units, and standout staff members like receptionist Karla and maintenance tech Bryant McCoy. However, earlier management changes created turmoil: some tenants faced mold, flooding, poor repairs, and perceived harassment before eviction, while others now report good service under current leadership.

Praised for
  • responsive maintenance crew
  • professional staff (Karla, Bryant/Seth McCoy, Amelia/Amalia)
  • peaceful, safe, clean community
  • spacious townhomes
Watch-outs
  • management inconsistency and staff turnover
  • maintenance delays and poor workmanship
  • mold and water damage issues
  • eviction pressure on struggling tenants
responsive-managementclean-facilitiesquiet-communityslow-maintenancefriendly-staffmove-in-issues
Best for: Families and individuals seeking a quiet, pet-friendly townhome community with responsive current staff.
Think twice if: Ask about current management tenure and get maintenance commitments in writing if you've experienced housing instability or prior disputes.

Where it delivers

  • individually maintained townhomes with strong current maintenance response
  • dedicated staff (Karla, Bryant McCoy)
  • quiet, gated community setting
  • proximity to I-30 and I-820

What to ask before signing

  • Receptionist Karla Padilla noted for responsiveness and professionalism
  • Maintenance technician Bryant (Seth) McCoy praised for quick, knowledgeable work on AC units and light fixtures
  • Earlier management (pre-current team) associated with mold, flooding, unannounced entries, and work order delays
  • Current management (Jacob, Amelia) credited with property improvements and timely repairs
  • History of management transitions affecting tenant experience

How residents rate the community

Townhome-Style Apartment Communities
Spacious, well-maintained units praised; some prior flooding and mold issues now reportedly resolved under current management.
Pet-Friendly Apartments
Marketed as pet-friendly; no review complaints or praise specific to pet policies.

Measured against the market

  • Rated 4.2 against a 3.94 average across the 344 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 16% of the businesses in this directory.

How we got this number

How We Rank
Star rating 37
Review volume 61
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
17
4
3
3
0
2
0
1
4

Get in touch

Address
8597 La Plaza Dr, White Settlement, TX 76108
Open in Google Maps

Last verified 2026-09-23

Office hours

Monday
08:00-17:00
Tuesday
08:00-17:00
Wednesday
08:00-17:00
Thursday
08:00-17:00
Friday
08:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From the property's site

Services listed
Townhome-style apartments for rentPet-friendly apartmentsCentral air and heatingHardwood floorsCovered parkingCeiling fansWasher and dryer connections (select homes)Wood-burning fireplace (select homes)

As published by the business on its own website; not independently verified.

Common questions

What amenities does Townhouse West offer?
Their website lists central air and heating, hardwood floors, covered parking, ceiling fans, mini blinds, gated access, laundry facilities, and on-call maintenance. Select homes include washer/dryer connections and wood-burning fireplaces.
Is Townhouse West pet-friendly?
Yes, they market themselves as pet-friendly apartments. Reviews do not detail specific pet policies or restrictions.
How quickly does maintenance respond to requests?
Recent reviews report maintenance requests completed within reasonable timelines under current management. Earlier reviews noted delays; current staff member Bryant McCoy is praised for quick, thorough work.

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Last updated 2026-09-23