
The Preserve
Reviewers praise individual staff members (especially Ashley, Rachel, Mispa, and Val) for patient, caring service during leasing and problem-solving. The property's location, pet amenities, and layout appeal to residents. However, significant complaints dominate: maintenance is slow and incomplete (sinks propped with wood, appliances breaking regularly), deposits are withheld with questionable carpet-damage claims and debt collection follow-ups, prices are high relative to quality, management communication is inconsistent, and parking is chronically clogged by trash bins. Recent rent app failures and late fees add frustration.

