Do you accept second-chance leasing or no-credit applications?

Yes, Trinity Trace markets itself as a second-chance leasing location. Staff reported as knowledgeable and supportive through the application process.

What are the pet fees?

Pet rent starts at $20/month minimum, pet deposit is $200, and pet policy fee is $300-$400. The website lists a dog park as an amenity.

What happens if I cannot pay rent due to hardship?

Reviewers mention management granted extra time to pay in the past. However, one reviewer reported being charged collection fees and surprise move-out charges after hospitalization and job loss, so policy enforcement appears inconsistent.

Trinity Trace

Updated 2026-09-23 · 3,639 reviewed · 588 listed · Scored from 123 Google reviews · How we rank ›

2.8(123) 58 composite score See reviews on Google ✓ Google-verified Publishes prices

Luxury ApartmentsPet-Friendly Apartments

Location: East Arlington, Arlington
Services: Luxury Apartments, Pet-Friendly Apartments
Reviews: 123
Ranking: #303 in Luxury Apartments
Best for: Renters with limited credit history seeking a welcoming complex with quiet neighbors.

Business data from Google Business Profile, checked 2026-09-23. Facts from the business's own website were fetched 2026-08-23.

The real story

Long-term residents and recent arrivals praise the quiet grounds, approachable maintenance staff (including Joe, Pam, Jenny, and Vianca), and spacious layouts. The complex welcomes second-chance applicants. However, scattered reports of roaches and mold, outdated AC systems, and repeated complaints about steep renewal rates and undisclosed move-out charges undercut the positives.

Praised for

quiet community
responsive maintenance and staff
spacious units
second-chance leasing
reasonable rent for some

Watch-outs

outdated units and systems
pest and mold issues
high rent relative to age
unfair lease renewal pricing
surprise move-out fees

responsive-managementquiet-communityoutdated-unitspest-problemsfriendly-staff

Best for: Renters with limited credit history seeking a welcoming complex with quiet neighbors.

Think twice if: Sensitive to pests, older building systems, or concerned about lease renewal rates and hidden move-out fees.

Where it delivers

second-chance leasing welcome
quiet grounds
attentive maintenance response
spacious bedroom layouts

What to ask before signing

Staff named: Joe (head maintenance), Pam, Jenny, Vianca, Kyler, Kaleigh, Tess
Pet rent: $20/month minimum; pet deposit $200; pet policy fee $300-$400
Maintenance staff described as approachable and responsive to requests
Trash valet service available
Second-chance leasing focus means no-credit or rebuilding applicants accepted
Move-out fees reported: $2,000 base mentioned; one reviewer cited additional $3,000 in surprise charges
AC units struggle in summer heat due to building age

How residents rate the community

Pet-Friendly Apartments: Pet fees and policy listed; one reviewer explicitly states no pest problems; another reports roaches.
Luxury Apartments: Spacious units and quiet grounds praised, but outdated building systems and maintenance cited as drawbacks for premium pricing.

Measured against the market

Rated 2.8 against a 3.91 average across the 449 luxury apartments businesses listed here.
Has more Google reviews than 50% of the businesses in this directory.

How we got this number

How We Rank

Star rating 0

Review volume 91

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Ratings pulled apart

Get in touch

Phone: +1817-467-6861
Website: http://www.trinitytraceapartments.com/
Address: 1707 Trinity Height Dr, Arlington, TX 76014
Open in Google Maps

Last verified 2026-09-23

Office hours

Monday: 08:30-17:30
Tuesday: 08:30-17:30
Wednesday: 08:30-17:30
Thursday: 08:30-17:30
Friday: 08:30-17:30
Saturday: 10:00-17:00
Sunday: Closed

As listed on Google.

From the property's site

Services listed

Apartments for rentPet-friendly apartmentsFitness facilitySwimming poolsDog parkBusiness centerPicnic pavilion and grillsClothes care centers

Published prices

Pet rent: Min $20/month
Pet deposit: $200
Pet policy fee: $300 - $400

Credentials claimed:HUD, ADA

As published by the business on its own website; not independently verified.

Common questions

Do you accept second-chance leasing or no-credit applications?: Yes, Trinity Trace markets itself as a second-chance leasing location. Staff reported as knowledgeable and supportive through the application process.
What are the pet fees?: Pet rent starts at $20/month minimum, pet deposit is $200, and pet policy fee is $300-$400. The website lists a dog park as an amenity.
What happens if I cannot pay rent due to hardship?: Reviewers mention management granted extra time to pay in the past. However, one reviewer reported being charged collection fees and surprise move-out charges after hospitalization and job loss, so policy enforcement appears inconsistent.

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Staff warmth at the leasing office masks systemic failures once residents move in. Reviewers consistently praise individual employees like Maria, Victoria, and Kathy for genuine customer service, yet the same people highlight a sharp drop in attention post-lease. Maintenance requests languish for weeks or close mysteriously without action. Roach problems persist despite repeated complaints, and the business refuses heat treatments residents say would solve them. One tenant waited over a month for a promised refund after finding an infested unit on move-in day. The AC failures during 102-degree heat and the dishonesty about repair timelines suggest management prioritizes cost over resident safety. Air conditioning breakdowns lasting six weeks, bathrooms left un-repaired for a month, and a documented cockroach infestation that management downplays are the core issues. Residents report leasing staff promise fixes before move-in but then encounter unresponsive management afterward. A few maintenance staff members (Marquis, Victoria in maintenance) earned specific praise for communication, but they appear exceptions to a slower, less accountable system. The price, described as "expensive" by one long-term tenant, does not match the upkeep or urgency residents expect.

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Trinity Trace

The real story

Where it delivers

What to ask before signing

How residents rate the community

Measured against the market

How we got this number

Ratings pulled apart

Get in touch

Office hours

From the property's site

Common questions

Similar apartment complexes nearby

Rosemont at Mayfield Villas

Heather Glen Townhomes

Autumnwood

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