Michael and Deanna in the leasing office greet residents by name and handle tours and applications with genuine warmth. Francisco and Logan on maintenance move fast and handle repairs thoroughly. The grounds are peaceful and clean, and long-term residents praise the diverse, respectful community. Two reviewers reported severe cockroach infestations that went unresolved despite multiple calls, turning a small problem into a building-wide issue.
Most feedback centers on staff professionalism and responsiveness during move-in and ongoing tenancy. Those who encountered pest problems say management ignored repeated requests for help, which is the core complaint here. The 4.3 rating and 77% five-star distribution reflect strong day-to-day experience for most, but the pest failures leave a sharp edge.
Last verified 2026-07-24
As listed on Google.
Tuscany offers spacious apartments in a quiet setting with engaged leasing staff and regular community events. However, recurring pest infestations, slow maintenance response, deteriorating units, and a distant management approach significantly undermine the living experience and justify the 3.5-star rating despite luxury pricing.
Residents and touring prospects consistently rave about the design and finishes, plus staff attentiveness during both leasing and tenancy. Leasing agents like Darius, Faith Garcia, and Melissa Lopes earn repeated praise for patience and going extra. Valerie manages day-to-day with genuine care, and Carlos handles maintenance promptly. The fitness center, pool, game rooms, and pet areas draw strong approval. Early visitors noted pricing as steep and model inventory tight during launch.
Staff consistency stands out here. Flor, Sylvia, and Chris appear repeatedly across five-star reviews: leasing handles the paperwork with patience, maintenance responds fast, and the office genuinely remembers residents by name. The property feels well-kept and quiet, with townhome-style units that reviewers compare favorably to houses. A few residents mention lingering issues like garage doors needing attention, but the overwhelming pattern is swift response times and willingness to solve problems. Residents staying 2+ years suggest this is not a transient place; the management team creates that stability through consistent communication and follow-up care.
Last updated 2026-07-24
