Fort Worth Apartment Review Guide
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The Retreat

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 109 Google reviews · How we rank ›

3.9(109) 71 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsTownhome-Style Apartment Communities
The Retreat
Services
Luxury Apartments, Townhome-Style Apartment Communities
Reviews
109

The real story

Staff consistency stands out here. Flor, Sylvia, and Chris appear repeatedly across five-star reviews: leasing handles the paperwork with patience, maintenance responds fast, and the office genuinely remembers residents by name. The property feels well-kept and quiet, with townhome-style units that reviewers compare favorably to houses.

A few residents mention lingering issues like garage doors needing attention, but the overwhelming pattern is swift response times and willingness to solve problems. Residents staying 2+ years suggest this is not a transient place; the management team creates that stability through consistent communication and follow-up care.

Praised for
  • responsive maintenance
  • friendly and professional staff
  • welcoming community atmosphere
  • clean facilities
Watch-outs
  • some maintenance delays or incomplete repairs
responsive-managementfriendly-staffwell-maintained-groundsclean-facilitiesquiet-communitygreat-location
Best for: Residents seeking stable, community-focused luxury living with personalized staff relationships.
Think twice if: Some residents report slow resolution on specific repairs like garage doors.

Where it delivers

  • Named staff known by residents
  • AC repairs happen same day
  • Townhome feel within luxury complex
  • Residents stay 2+ years

What to ask before signing

  • Flor (or Flower), Sylvia, and Chris named repeatedly as leasing and maintenance leads
  • AC emergency repairs completed same day
  • Pest control scheduled as routine
  • Townhome units marketed as house-like
  • Residents report 2+ year tenures

How residents rate the community

Luxury Apartments
Staff professionalism and swift maintenance response create confidence in the premium offering.
Townhome-Style Apartment Communities
Units feel residential and well-kept; residents value the house-like quality and stable community.

Measured against the market

  • Rated 3.9 against a 3.97 average across the 327 luxury apartments businesses listed here.
  • Has more Google reviews than 44% of the businesses in this directory.

How we got this number

How We Rank
Star rating 27
Review volume 89
Review recency 100
Review sentiment 73
Profile completeness 100
Verification 30

Ratings pulled apart

5
64
4
12
3
6
2
7
1
20

Get in touch

Address
8200 Brentwood Stair Rd, Fort Worth, TX 76120
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

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Common questions

How fast will maintenance respond if something breaks?
Residents report same-day AC repairs and quick response to requests; Chris (maintenance lead) is praised for efficient, professional work.
Will staff remember who I am?
Multiple residents name Flor, Sylvia, and Chris by name as staff who are consistently helpful and treat residents as individuals, not transactions.

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Leasing staff Alice and manager Veronica consistently earn praise for friendliness and thorough help during tours and move-in, making the application process smooth and welcoming for most applicants. However, residents report significant gaps once they move in: emergency maintenance responds slowly even in heat emergencies, repair requests languish unresolved (AC, dishwashers, rotting wood), and some face pest infestations and noise from other units. Disputes over deposit retention and application fee practices appear in multiple complaints.

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Residents and touring prospects consistently rave about the design and finishes, plus staff attentiveness during both leasing and tenancy. Leasing agents like Darius, Faith Garcia, and Melissa Lopes earn repeated praise for patience and going extra. Valerie manages day-to-day with genuine care, and Carlos handles maintenance promptly. The fitness center, pool, game rooms, and pet areas draw strong approval. Early visitors noted pricing as steep and model inventory tight during launch.

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Last updated 2026-07-24