Greater Fort Worth Apartment Complex Guide
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Crestwood Place Apartments

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 84 Google reviews · How we rank ›

3.5(84) 53 composite score See reviews on Google ✓ Google-verified
Affordable & Low-Income HousingSenior & 55+ LivingLuxury ApartmentsTownhome-Style Apartment Communities
Crestwood Place Apartments
Location
Crestwood, Fort Worth
Services
Affordable & Low-Income Housing, Senior & 55+ Living, Luxury Apartments
Reviews
84
Ranking
#202 in Affordable & Low-Income Housing

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Long-term residents describe steady decline under current management, with broken amenities (laundry, gym access), delayed repairs (AC took a month; washers out for months), and inconsistent enforcement. While some staff members earn praise for kindness, the complex feels neglected overall, with office hours severely limited and tenant complaints routinely ignored. Management changes frequently, and residents report paying for amenities they cannot access.

Praised for
  • Staff compassion toward elderly residents
  • Individual staff members go above and beyond
Watch-outs
  • Maintenance delays and neglect
  • Non-responsive management and office staff
  • Facilities and amenities unavailable or broken
  • Pest problems and cleanliness issues
slow-maintenancepoor-communicationoutdated-unitspest-problemsclean-facilitiesnoisy-neighbors
Think twice if: Maintenance responsiveness and amenity access are critical to you; management turnover and limited office hours frustrate many residents.

Where it delivers

  • Lower rent compared to similar complexes
  • Close proximity to downtown Fort Worth
  • Select staff members highly attentive to elderly residents

What to ask before signing

  • AC repair took nearly a month
  • Laundry machines frequently non-functional, multiple buildings down to one working machine
  • Gym access controlled by leasing office availability; office is frequently closed
  • Gate removed instead of repaired
  • Multiple management changes; Portico management (prior) maintained property; ResProp (current) took over and issues increased
  • Water shut off without resident notice during 100-degree heat in July
  • Office hours reduced to approximately 3 partial days per week
  • Staff member DeeDee noted for listening better than previous managers

How residents rate the community

Affordable & Low-Income Housing
Lower base rent attracts tenants but hidden fees add ~$45/month; many report rent increases of $300-400 within first year

Measured against the market

  • Rated 3.5 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 36% of the businesses in this directory.

How we got this number

How We Rank
Star rating 6
Review volume 84
Review recency 100
Review sentiment 30
Profile completeness 100
Verification 30

Ratings pulled apart

5
41
4
8
3
6
2
7
1
22

Get in touch

Address
3900 White Settlement Rd, Fort Worth, TX 76107

Last verified 2026-08-23

Office hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From the property's site

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsTownhomesFully equipped kitchenWalk-in closetsResident clubhouse24-hour maintenanceBusiness center

Credentials claimed:Equal Housing Opportunity, ADA

As published by the business on its own website; not independently verified.

Common questions

What are the office hours?
Office is open approximately 3 partial days per week, with Monday being described as the primary day staff are available. Hours vary and residents report the posted schedule does not always match actual availability.
How quickly does maintenance respond?
Repairs are frequently delayed. Recent examples include a month-long AC outage in May, laundry machine issues lasting months, and a 1.5-month wait for a washer repair.
Can I access the gym outside leasing office hours?
No; gym access relies on the leasing office letting residents in. The access code and locks frequently fail, preventing entry when staff are unavailable.

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Luxury Apartments

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Last updated 2026-08-23