What do pet fees cost?

Pet rent is $20 per month per pet.

How fast do maintenance requests get handled?

Reviewers report service calls are addressed quickly, including after-hours requests.

Are there covered parking spaces?

Yes; the complex has covered parking available (though management allows back-lot parking if not covered).

Monticello Apartments

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 138 Google reviews · How we rank ›

4.1(138) 73 composite score See reviews on Google ✓ Google-verified Publishes prices

Affordable & Low-Income HousingPet-Friendly ApartmentsTownhome-Style Apartment CommunitiesLuxury Apartments

Location: Crestwood, Fort Worth
Services: Affordable & Low-Income Housing, Pet-Friendly Apartments, Townhome-Style Apartment Communities
Reviews: 138
Ranking: #38 in Affordable & Low-Income Housing
Best for: Families and pet owners seeking stable, affordable housing in a quiet, safe neighborhood.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Linda and the office team earn consistent praise for welcoming newcomers and answering questions without rushing. Mario, the maintenance person, gets named multiple times for handling repair calls promptly at any hour. The complex draws long-term residents who cite quiet surroundings, safe streets, and reasonable rents. One serious complaint describes a keyed car and management's refusal to hold the resident accountable due to no camera proof, which raises a concern about how the community handles disputes between residents.

The spacious one and two-bedroom layouts and patios appeal to families staying years. Pet fees run $20 monthly. Staff remain the strongest draw: reviewers repeatedly mention feeling welcomed from the leasing office tour onward. Service calls get addressed without delay.

Praised for

friendly leasing staff (Linda, office team)
responsive maintenance (Mario handles repairs quickly)
safe, quiet neighborhood
affordable pricing
spacious floor plans and patios

Watch-outs

resident conflict and property damage not addressed
management unwilling to enforce accountability
lack of security camera coverage

responsive-managementfriendly-staffquiet-communitysafe-neighborhoodsecure-parking

Best for: Families and pet owners seeking stable, affordable housing in a quiet, safe neighborhood.

Think twice if: Concerned about accountability for resident-on-resident disputes or need visible security infrastructure.

Where it delivers

staff known by name (Linda, Mario, Ellia)
maintenance responds at any hour
long-term resident retention (6+ years)
affordable pricing relative to comparable units

What to ask before signing

Linda: leasing agent praised across 10+ reviews for welcoming tours and thorough answers
Mario: maintenance staff called out by name for quick response times including off-hours
Ellia: property manager described as kind and fair by long-term resident
One-bedroom and two-bedroom layouts praised for spaciousness and patios
Resident reported car keying incident; management cited no camera coverage and declined to hold resident accountable

How residents rate the community

Pet-Friendly Apartments: Pet fees stated at $20/month; no complaints about pet policies in reviews.
Affordable & Low-Income Housing: Reviewers describe rents as unbeatable and hard to match on price relative to quality.
Townhome-Style Apartment Communities: Townhomes and apartments praised for spacious layouts, patios, and quiet setting.
Luxury Apartments: No luxury finishes mentioned; positioning is value and livability, not luxury.

Measured against the market

Rated 4.1 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
Has more Google reviews than 54% of the businesses in this directory.

How we got this number

How We Rank

Star rating 38

Review volume 93

Review recency 100

Review sentiment 67

Profile completeness 100

Verification 30

Ratings pulled apart

Get in touch

Phone: +1817-406-6320
Website: https://www.monticellofortworth.com/home?utm_source=google&utm_medium=organic&utm_campaign=gbp
Address: 156 N Bailey Ave, Fort Worth, TX 76107
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 10:00-17:00
Sunday: Closed

As listed on Google.

From the property's site

Services listed

1 bedroom apartments2 bedroom apartmentsTownhomesPet-friendly housingOn-site managementOn-site maintenanceSwimming poolLaundry facility

Published prices

Pet monthly rent: $20 per pet

As published by the business on its own website; not independently verified.

Common questions

What do pet fees cost?: Pet rent is $20 per month per pet.
How fast do maintenance requests get handled?: Reviewers report service calls are addressed quickly, including after-hours requests.
Are there covered parking spaces?: Yes; the complex has covered parking available (though management allows back-lot parking if not covered).

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Monticello Oaks Townhomes Apartments

4.3(60)✓ Google-verified

Monticello Oaks stands out for attentive maintenance staff (Jeff named repeatedly for quick turnarounds) and a leasing team that walks prospects through options without pressure. Common areas and grounds are consistently spotless. One applicant reported being charged a $50 fee but receiving no response within the promised 24 hours; most recent reviews, however, praise Nelida and the wider team for smooth, professional interactions. The property draws praise for both its physical condition and staff demeanor. Visitors consistently mention arriving at tour appointments to find the place clean and staff ready to help. Maintenance issues get resolved quickly. The single negative review stands as an outlier among 60, suggesting either a processing error or a customer service breakdown on a particular occasion.

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Crestwood Place Apartments

3.5(84)✓ Google-verified

Long-term residents describe steady decline under current management, with broken amenities (laundry, gym access), delayed repairs (AC took a month; washers out for months), and inconsistent enforcement. While some staff members earn praise for kindness, the complex feels neglected overall, with office hours severely limited and tenant complaints routinely ignored. Management changes frequently, and residents report paying for amenities they cannot access.

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Monticello Crossroads

3.6(146)✓ Google-verified

New management has won over some residents with responsive service and visible improvements, but chronic maintenance failures and poor communication undermine trust. Air conditioning repairs drag for months while residents pay full rent for amenities that sit unused; office hours go unstaffed and emails go unanswered. Recent leasing managers Johan and Roger earn consistent praise, yet the gap between their helpfulness and the maintenance team's slowness has left multiple residents filing complaints with Texas authorities.

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Monticello Apartments

The real story

Where it delivers

What to ask before signing

How residents rate the community

Measured against the market

How we got this number

Ratings pulled apart

Get in touch

Office hours

From the property's site

Common questions

Similar apartment complexes nearby

Monticello Oaks Townhomes Apartments

Crestwood Place Apartments

Monticello Crossroads

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