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Post Oak Place

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 475 Google reviews · How we rank ›

3.8(475) 65 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Post Oak Place
Location
Euless
Service
Luxury Apartments
Reviews
475
Ranking
#307 in Luxury Apartments
Best for
Airport employees needing quick leasing and proximity to DFW; work with Azzneth if possible.

Business data from Google Business Profile, checked 2026-08-23.

The real story

Leasing staff like Azzneth earn consistent praise for patience and follow-through, especially with airport-adjacent renters seeking specific amenities. Gloria builds strong relationships with some residents but others report coldness and dismissiveness depending on move-in timeline, creating a stark divide in office experiences.

Maintenance failures dominate complaints: AC failures left unresolved for weeks, persistent mold and water damage, roaches unaddressed for over a year, and blocked accessibility. Residents describe management deflecting responsibility rather than solving problems, with phone calls and emails often ignored. The parking lot stays congested and mailboxes remain vulnerable to theft.

Praised for
  • attentive leasing staff (Azzneth, Lorena)
  • responsive property manager Gloria (to engaged residents)
  • convenient airport proximity
  • in-unit washer and dryer
  • smooth leasing process when handled well
Watch-outs
  • chronic maintenance delays and unresponsive repairs
  • poor property conditions (mold, water damage, roaches)
  • inconsistent customer service and staff rudeness
  • parking overcrowding and accessibility issues
  • mail theft and security concerns
responsive-managementpoor-communicationslow-maintenancefriendly-staffpest-problemspackage-theftsecure-parking
Best for: Airport employees needing quick leasing and proximity to DFW; work with Azzneth if possible.
Think twice if: Maintenance responsiveness is unreliable; expect weeks-long waits for AC, plumbing, and pest issues. Security concerns with mailbox theft.

Where it delivers

  • airport-adjacent location appeals to airline workers
  • Azzneth and Lorena earn strong resident loyalty during application and move-in
  • in-unit washer and dryer in units
  • fitness center on-site

What to ask before signing

  • Azzneth Cardenas praised for patience and walking repairs to maintenance personally
  • Lorena noted as attentive office staff
  • Gloria (property manager) receives both 5-star relationship praise and complaints of rudeness and dismissal
  • one resident waited weeks for AC repair while outdoor temperature reached 90 degrees; offered portable unit only after escalation
  • mold in restroom unresolved for seven months despite multiple repairs
  • roach infestations reported as unaddressed for over one year
  • mailbox break-ins recurring over weeks; management declined responsibility
  • QR code ID upload system reportedly glitches and rejects driver licenses

How residents rate the community

Luxury Apartments
High-touch leasing staff offset by severe maintenance gaps and unresponsive management on health and safety issues.

Measured against the market

  • Rated 3.8 against a 3.91 average across the 440 luxury apartments businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

What renters keep saying

welcoming staffproximity to airportbilingual staffeasy to talk to staffapartment tourquick responseshelpful teammoving in processfair pricinginformative staff

How we got this number

How We Rank
Star rating 20
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
307
4
17
3
12
2
14
1
125

Get in touch

Address
13950 Trinity Blvd, Euless, TX 76040
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_parking_lot_paidhas_parking_street_paidhas_dog_parkwelcomes_dogs

Last verified 2026-08-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:30
Sunday
Closed

As listed on Google.

Common questions

Is the leasing process quick?
Staff like Azzneth and Lorena move applications smoothly, but processing can take weeks and lease details sometimes arrive with errors. One resident reported wrong charges included.
What happens if my AC breaks in summer?
Multiple residents report waits of weeks for AC repairs. One resident living here in March 2026 waited through April with no updates and was offered a portable unit only after repeated calls.
How close is this to DFW Airport?
Residents working for airlines specifically praise the proximity, listing it as a key reason for choosing this complex.

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Last updated 2026-08-23