What's the parking situation?

Both paid parking lot and paid street parking available. Wheelchair-accessible parking included.

Is the complex dog-friendly?

Yes, the property welcomes dogs and has a on-site dog park.

Does the leasing office help with move-in?

Yes, staff like Azzneth and Lorena handle tours and applications, though lease documents have been reported with errors that need correcting before move-in.

Post Oak Place

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 478 Google reviews · How we rank ›

3.8(478) 64 composite score See reviews on Google ✓ Google-verified

Luxury Apartments

Service: Luxury Apartments
Reviews: 478

The real story

Residents face a stark divide. Some praise staff like Azzneth and Lorena for smooth applications and rapid assistance, and report manager Gloria as personable and solution-focused. Others describe ongoing battles with maintenance (air conditioning down for weeks, mold for months, roaches unseen for 1.5 years) and allege that office interactions are dismissive or rude, with unanswered calls and emails the norm. Move-in paperwork frequently arrives with errors.

Recent shift: In the last month, several reviews describe critical unresolved issues (AC down for weeks, mold persisting 7 months despite one repair, no pest control visits in 1.5 years), suggesting deteriorating conditions or perception of management inaction.

Praised for

named staff who solve problems (Azzneth, Lorena)
quick move-in support for responsive staff
manager Gloria builds personal relationships with some tenants
convenient to airport location

Watch-outs

persistent maintenance delays and unfinished repairs
roaches and mold not addressed
poor communication and no follow-up from management
rude or dismissive customer service from office staff
move-in process error-prone with wrong lease terms

responsive-managementpoor-communicationfriendly-staffslow-maintenancemove-in-issues

Best for: Tenants who prioritize location and amenities over rapid maintenance response and detailed upfront communication.

Think twice if: Maintenance responsiveness is critical to you; multiple residents report weeks-long delays on HVAC, plumbing, and pest control despite repeated requests.

Where it delivers

proximity to airport
on-site amenities including dog park and gym
individual leasing staff deliver attentive tour and application support

What to ask before signing

Azzneth, Lorena, and Gloria are named staff frequently mentioned by name
in-unit washer and dryer available
leasing uses a QR code ID upload system that has glitched
dynamic pricing policy; office will not provide baseline rent estimates
move-in lease errors reported (pet charges, rent concession omissions)
air conditioning outages lasting weeks without status updates
mold and water damage reported lasting months or years without permanent fixes
roach infestations reported with no documented pest control visits over 1.5 years

How residents rate the community

Luxury Apartments: Staff like Azzneth and Lorena excel at tours and applications; management struggles with tenant follow-up on critical repairs and responsiveness.

Measured against the market

Rated 3.8 against a 3.97 average across the 327 luxury apartments businesses listed here.
Has more Google reviews than 97% of the businesses in this directory.

What renters keep saying

welcoming staffproximity to airportbilingual staffeasy to talk to staffapartment tourquick responseshelpful teammoving in processfair pricinginformative staff

How we got this number

How We Rank

Star rating 20

Review volume 100

Review recency 100

Review sentiment 45

Profile completeness 100

Verification 30

Ratings pulled apart

307

127

Get in touch

Phone: +1888-671-8927
Website: https://www.postoakplaceapts.com/
Address: 13950 Trinity Blvd, Euless, TX 76040
Open in Google Maps

Attributes

has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_parking_lot_paidhas_parking_street_paidhas_dog_parkwelcomes_dogs

Last verified 2026-07-24

Office hours

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 10:00-17:30
Sunday: Closed

As listed on Google.

Common questions

What's the parking situation?: Both paid parking lot and paid street parking available. Wheelchair-accessible parking included.
Is the complex dog-friendly?: Yes, the property welcomes dogs and has a on-site dog park.
Does the leasing office help with move-in?: Yes, staff like Azzneth and Lorena handle tours and applications, though lease documents have been reported with errors that need correcting before move-in.

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Post Oak Place

The real story

Where it delivers

What to ask before signing

How residents rate the community

Measured against the market

What renters keep saying

How we got this number

Ratings pulled apart

Get in touch

Office hours

Enquire about Post Oak Place

Common questions

Similar apartment complexes nearby

Wood Hollow

Hillcrest Apartments

Centreport Lake Apartments

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