Infinity on the Landing
Infinity on the Landing wins genuine praise for hands-on maintenance staff and a solid property manager team who go the extra mile with quick repairs and warm service. Residents cite staff like Irving, Angel, and Erika by name for professionalism and follow-through. The complex offers well-kept amenities that long-term residents clearly value. However, a steep divide exists between those experiences and serious complaints about bait-and-switch fees, severe pest infestment, misleading advertising, and an overwhelmed or indifferent upper management. New tenants report broken promises on lease terms, surprise charges for washers/dryers, and towing tactics that feel intentional. The gate security is reportedly always open, and communication across the office is inconsistent-some staff are warm, others dismissive.
