Infinity on the Landing
The property excels when residents interact with its maintenance staff and key managers. Multiple reviewers name Erika, Veronica, Irving, Angel, and Ricardo by name for swift repairs and genuine care. The fitness center, dog park, walking paths, and pool draw consistent praise when operational. However, recent residents report roach problems, misleading lease terms (washer/dryer charges suddenly imposed), aggressive towing practices ($350 recovery fees), and a broken security gate. Management communication fractures around safety emergencies: one longtime resident faced raw sewage exposure, withheld support, and surprise prorated charges rather than accountability. The split is stark. Five-star reviews often come from long-term residents or those with early Erika-team interactions; one-stars cluster around pest control, hidden costs, and disputes over promised amenities. Reviewers who praise the grounds and maintenance rarely mention hassles; those who cite problems often report management becoming defensive or evasive. A 3.6 rating across 87 reviews masks a polarized picture: excellent daily operations undermined by policies that feel extractive.
