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Wood Hollow

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 449 Google reviews · How we rank ›

3.7(449) 64 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Wood Hollow
Location
Euless
Service
Luxury Apartments
Reviews
449
Ranking
#318 in Luxury Apartments
Best for
Residents prioritizing professional leasing support and modern finishes over infrastructure reliability.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Wood Hollow draws strong reviews from residents praising individual staff members (Cederick, Kam, Lakeisha) for professional assistance during move-in and leasing, plus quick maintenance response on routine requests. However, a substantial portion of recent reviews detail severe infrastructure problems: water shutoffs occurring multiple times monthly or lasting days, no hot water for extended periods during holidays and winter, and widespread roach and flea infestations that persist despite pest control requests. Families with children report the lack of AC and hot water as emergency-level failures; management has not offered compensation or rent relief despite repeated failures.

The complex presents a sharp divide. Some residents living 1-4 years report quiet grounds, clean units, and good amenities with responsive staff. Others, particularly newer tenants, face uninhabitable conditions with little accountability. The pet-friendly amenities (dog park) attract some, but pest problems (fleas on dogs, roaches throughout) undermine that appeal. Staff professionalism appears real but inconsistent with operational failures that leave families without essential utilities.

Praised for
  • responsive leasing staff
  • quick maintenance response
  • clean units and grounds
  • good amenities
  • professional management team
Watch-outs
  • chronic water shutoffs and hot water failures
  • serious pest infestations (roaches, fleas)
  • slow follow-through on repairs
  • late fee enforcement despite ongoing issues
responsive-managementfriendly-staffclean-facilitiespest-problemsslow-maintenancewell-maintained-groundsquiet-community
Best for: Residents prioritizing professional leasing support and modern finishes over infrastructure reliability.
Think twice if: Families with young children or those dependent on consistent hot water and pest-free living conditions; water outages have lasted days or weeks repeatedly.

Where it delivers

  • Named leasing staff (Cederick, Kam, Lakeisha) praised for professionalism
  • Quick response on routine maintenance requests
  • Pet-friendly with dog park and play areas
  • Modern appliances and updated fixtures in units

What to ask before signing

  • Leasing agents: Cederick, Kam (Kameron), Lakeisha Dunigan praised repeatedly for move-in assistance
  • Maintenance requests on routine items (door repairs) handled immediately
  • Water shutoffs documented multiple times per month and during holidays
  • No hot water for 48 hours to 6 days in recent months
  • Roach infestations throughout units and exterior; residents required to photograph pests before pest control visits
  • Flea infestations affecting pet-owning residents
  • Paint peeling in bathtubs; drainage issues not resolved despite work orders
  • No compensation or rent relief offered for utility failures or missed work

How residents rate the community

Luxury Apartments
Mixed: praised for updated appliances and amenities, but infrastructure failures (water, pest control) contradict luxury standards.
Pet-Friendly Apartments
Dog park and pet acceptance undermined by ongoing flea infestations and roach problems affecting pet owners.

Measured against the market

  • Rated 3.7 against a 3.91 average across the 440 luxury apartments businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

What renters keep saying

pool areawater shut offclean apartmentsolder apartmentsproximity to airportrenovationsdetailed stafflease signingresponsive staffmove in process

How we got this number

How We Rank
Star rating 14
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Ratings pulled apart

5
259
4
41
3
23
2
13
1
113

Get in touch

Address
3875 Post Oak Blvd, Euless, TX 76039
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_parking_lot_freehas_parking_lot_paidhas_dog_park

Last verified 2026-08-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
Apartment rentalsPet-friendly apartments

As published by the business on its own website; not independently verified.

Common questions

How quickly does maintenance respond to requests?
Routine requests like door repairs are handled immediately. However, water shutoffs and hot water failures have lasted days to a week despite multiple work orders and follow-up requests.
Does Wood Hollow have utilities included in rent?
Not specified in reviews. However, water shutoffs are frequent, and management has not offered rent relief or compensation for extended utility failures.
Is the complex truly pet-friendly?
The complex has a dog park and accepts pets, but recent residents report severe flea infestations requiring residents to photograph pests before pest control responds.

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Last updated 2026-08-23