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The Audrey

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 99 Google reviews · How we rank ›

4.4(99) 75 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
The Audrey
Location
Mansfield
Service
Luxury Apartments
Reviews
99
Ranking
#176 in Luxury Apartments
Best for
Families and professionals seeking a quiet, safe community with genuinely attentive staff and responsive maintenance.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-08-23.

The real story

Four-year residents praise Derrick, the maintenance technician, as exceptionally responsive and thorough, while leasing staff like Sydney and Hallie earn consistent recognition for genuine warmth and attention during tours and move-ins. The property feels genuinely safe and quiet, with staff described as professional and caring rather than transactional.

However, trash pickup lapses continue despite valet fees, the pool closes repeatedly without clear follow-up, and broken TVs remain unrepaired after years. Parking has become contentious, with residents reporting overcrowding and pressure to purchase spots despite free-parking promises. Mounting fees add to frustration, especially since RPM took over management.

Praised for
  • responsive maintenance staff (Derrick, Hallie)
  • welcoming and attentive leasing team (Sydney)
  • clean, quiet, safe community
  • well-maintained grounds and apartments
  • friendly, professional staff across teams
Watch-outs
  • trash pickup inconsistencies despite paid valet service
  • pool frequently closed, amenities out of service long-term
  • parking lot issues and pressure to buy spots
  • rising fees and maintenance costs
responsive-managementclean-facilitiesquiet-communityfriendly-staffwell-maintained-groundssecure-parkingamenities-as-advertisedoverpriced-feesslow-maintenance
Best for: Families and professionals seeking a quiet, safe community with genuinely attentive staff and responsive maintenance.
Think twice if: Valet trash service is unreliable and pool downtime is frequent. Rising fees and parking pressures have frustrated longer-term residents.

Where it delivers

  • standout maintenance technician (Derrick) highly praised for thoroughness and attitude
  • warm, genuine leasing experience reported across multiple touchpoints
  • safe, quiet neighborhood feel with responsive management
  • 24-hour fitness access and resort-style amenities on-site

What to ask before signing

  • Derrick: praised repeatedly across multiple reviews for thorough, efficient maintenance and consistently positive attitude
  • Sydney and Lexi: leasing staff noted for attentiveness and genuine warmth during tours and move-ins
  • Hallie (Assistant Community Manager): praised for follow-up and responsiveness to resident needs
  • Door-to-door trash pickup (paid valet service) frequently not executed
  • Pool closures without clear communication to residents
  • TVs at pool area broken for approximately 3 years, repeatedly promised but not replaced
  • RPM property management company took over; sentiment shift noted by residents
  • 24-hour fitness center availability

How residents rate the community

Luxury Apartments
Resort pool and amenities frequently unavailable (closed, equipment broken); valet trash paid but inconsistently delivered. Leasing experience and staff warmth are standout strengths.

Measured against the market

  • Rated 4.4 against a 3.91 average across the 440 luxury apartments businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

What renters keep saying

welcoming staffclean propertynice apartmentsfloorplansquick maintenancequiet communityawesome neighborscleanlinessprime locationwelcoming atmosphere

How we got this number

How We Rank
Star rating 53
Review volume 87
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Ratings pulled apart

5
79
4
3
3
2
2
3
1
12

Get in touch

Address
3361 Harmon Rd, Mansfield, TX 76063
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_fitness_centerhas_in_unit_washer_dryerhas_onsite_maintenancehas_private_outdoor_space

Last verified 2026-08-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

From the property's site

Services listed
Resort-style pool with lazy riverFitness center with free weights and machinesResident clubhouse with ping pong tableStarbucks coffee barDoor-to-door trash pickupKeyless entryEnergy-efficient thermostatsPrivate yards

As published by the business on its own website; not independently verified.

Common questions

Is the fitness center always open?
Yes, the fitness center operates 24 hours and is equipped with cardio equipment, free weights, and machines.
Does maintenance respond quickly to requests?
Yes. Multiple residents report fast response times and thorough work, with Derrick specifically noted for efficiency and explanations of repair issues.
What should I know about the pool amenity?
The resort-style pool with lazy river is a main amenity, but it experiences frequent closures. TVs at the pool area have been out of service for several years.

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Last updated 2026-08-23