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The Audrey

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 97 Google reviews · How we rank ›

4.4(97) 76 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
The Audrey
Service
Luxury Apartments
Reviews
97

The real story

Long-term residents and newcomers consistently praise The Audrey's calm, well-maintained environment and the personal attention from staff like Sydney, Derrick, and Hallie. One resident spent 18 months feeling genuinely safe with her children; another praised Derrick as the best maintenance technician she'd had at any apartment complex. Families feel at home, and the 24-hour gym and pool add appeal.

The main friction point is parking: a resident reported broken-down vehicles filling spots near buildings 2 and 3, with management allegedly pressing tenants to buy reserved spots despite advertising free parking. This stands alone among recent complaints, but it's a practical concern for anyone counting on convenient lot parking.

Praised for
  • attentive, named staff (Sydney, Derrick, Hallie)
  • quick maintenance response
  • safe, quiet, clean community
  • warm, welcoming service
Watch-outs
  • parking lot overcrowded and poorly managed
  • forced upsell of paid parking spots
responsive-managementwell-maintained-groundsquiet-communityclean-facilitiesfriendly-staffsecure-parkinggreat-location
Best for: Families seeking a calm, safe neighborhood with attentive staff and reliable maintenance.
Think twice if: Parking availability matters; one resident reported overflow and pressure to buy reserved spots.

Where it delivers

  • Named staff commitment (Sydney, Derrick, Hallie praised by name)
  • same-day or quick maintenance response
  • safe, quiet, family-oriented community
  • 24-hour fitness center and pool

What to ask before signing

  • Derrick (maintenance technician) praised by multiple residents for thoroughness and responsiveness
  • Sydney (leasing agent) noted for ease and warmth through move-in
  • Hallie (Assistant Community Manager) consistently followed up with residents
  • 24-hour gym and pool
  • 18-month resident described environment as serenity and felt secure with children

How residents rate the community

Luxury Apartments
Staff attentiveness and maintenance speed stand out; parking management is a weak point.

Measured against the market

  • Rated 4.4 against a 3.97 average across the 327 luxury apartments businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

What renters keep saying

welcoming staffclean propertynice apartmentsfloorplansquick maintenancequiet communityawesome neighborscleanlinessprime locationwelcoming atmosphere

How we got this number

How We Rank
Star rating 54
Review volume 86
Review recency 97
Review sentiment 68
Profile completeness 100
Verification 30

Ratings pulled apart

5
78
4
3
3
2
2
2
1
12

Get in touch

Address
3361 Harmon Rd, Mansfield, TX 76063
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_fitness_centerhas_in_unit_washer_dryerhas_onsite_maintenancehas_private_outdoor_space

Last verified 2026-07-24

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

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Common questions

Is the fitness center open 24 hours?
Yes, the gym is open 24 hours according to a resident who uses it for cardio.
How responsive is maintenance?
Multiple residents report quick response times. One named technician, Derrick, is specifically praised for efficiency and thoroughness.
Is parking included?
Parking is advertised as free, but one resident reported being pressed to buy reserved spots due to overcrowding in certain areas.

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Last updated 2026-07-24