Fort Worth Apartment Review Guide
Menu
Find Your Next Apartment Call

The Haven at Chisholm Trail

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 458 Google reviews · How we rank ›

3.5(458) 60 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsAffordable & Low-Income HousingFurnished & Corporate HousingTownhome-Style Apartment Communities
The Haven at Chisholm Trail
Services
Luxury Apartments, Pet-Friendly Apartments, Affordable & Low-Income Housing
Reviews
458

The real story

Tenants split sharply on The Haven at Chisholm Trail. Office staff and maintenance teams earn consistent praise for patience and responsiveness, and early move-in flexibility stands out. However, serious safety concerns dominate lower ratings: residents report management's failure to evict a tenant accused of assault, wrongful eviction filings after payment issues, and a pattern of ignored maintenance requests. Communication gaps and damage dispute charges add to tenant frustration.

Praised for
  • flexible move-in policies
  • friendly and patient office staff
  • responsive maintenance team
  • convenient location near amenities
Watch-outs
  • poor tenant safety response and neighbor disputes
  • slow maintenance communication and follow-up
  • tenant complaints of wrongful eviction and damage charges
  • unresponsive management to work orders
responsive-managementpoor-communicationfriendly-staffslow-maintenancesafe-neighborhood
Best for: tenants seeking flexible move-in schedules and proximity to retail and healthcare
Think twice if: safety concerns and management's handling of neighbor disputes are priorities; maintenance communication remains inconsistent despite recent improvements

Where it delivers

  • flexible early move-in arrangements
  • courteous office and maintenance staff
  • near shopping and medical services

What to ask before signing

  • New ownership took over and changed payment and eviction policies.
  • AC/heating issues took three weeks to resolve under previous management; new management inherited backlog.
  • Staff member Nicole mentioned in contexts of both refusing partial payments and being praised as friendly.
  • Maintenance team credited as 'kind, professional, and efficient' in recent edits.
  • Community amenities include gates (recently repaired).

How residents rate the community

Luxury Apartments
No specific evidence from reviews.
Pet-Friendly Apartments
No specific evidence from reviews.
Affordable & Low-Income Housing
Residents report wrongful damage charges and dispute handling; mixed affordability signals.
Furnished & Corporate Housing
No specific evidence from reviews.
Townhome-Style Apartment Communities
Praised for convenience and staff flexibility; hampered by safety and maintenance communication gaps.

Measured against the market

  • Rated 3.5 against a 3.94 average across the 309 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How we got this number

How We Rank
Star rating 2
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
248
4
30
3
14
2
15
1
151

Get in touch

Address
5700 S Hulen St, Fort Worth, TX 76132
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
09:00-18:00
Sunday
13:00-18:00

As listed on Google.

Enquire about The Haven at Chisholm Trail

Your enquiry goes to the Fort Worth Apartment Review Guide team, who will pass it to The Haven at Chisholm Trail. We only share your details with providers relevant to your request.

Common questions

Can I move in before my lease start date?
Yes. Recent reviews note the office approved early move-ins for at least two residents, working with their circumstances.
What is the location like for shopping and services?
The complex is close to Hulen Mall and emergency medical care, according to a recent resident.
How responsive is the maintenance team?
Maintenance staff are praised as kind and efficient. However, communication from the office about repair timelines has been inconsistent; some residents report multi-week waits without updates.

Similar apartment complexes nearby

Southern Oaks Apartments
65

Southern Oaks Apartments

3.9(128)✓ Google-verified

Residents consistently praise Brenda, Norma, and Glenn Jones by name for personal attention and fast repairs, and many call the community quiet and welcoming. Management earns trust through responsiveness and genuine care. However, serious operational gaps undermine this goodwill: pest control failures were knowingly withheld, fees are disputed and sometimes unrefundable, senior tenants report repeated harassment, and one recent resident faced a pre-existing mice infestation management denied knowing about. The divide between individual staff kindness and institutional dysfunction creates polarized experiences.

Luxury ApartmentsPet-Friendly ApartmentsStudent Housing
View profile
Mylo Apartment Homes
57

Mylo Apartment Homes

3.6(439)✓ Google-verified

Staff members like Nancy, Susan, Kyle, and Jason earn consistent praise for friendliness and quick service, especially during move-in and maintenance calls. However, residents report severe pest problems, unresolved AC and water damage, ignored maintenance requests, and poor trash pickup, with some families leaving after short stays due to heat and bug infestations. The welcome experience masks a pattern once you move in: work orders sit, pest control visits don't happen despite scheduled spraying, and management responses range from dismissive to accusatory. For families needing reliable upkeep and pest control, the gaps between promised service and delivery are significant.

Student HousingSenior & 55+ LivingAffordable & Low-Income Housing
View profile
The Arbors on Oakmont
74

The Arbors on Oakmont

4.3(301)✓ Google-verified

The Arbors delivers standout hospitality from named staff like Genesis, McKenzi, and Sonia, who consistently earn praise for warmth, attentiveness, and making the lease process smooth. Residents and prospects report beautiful, quiet apartments with thorough cleaning by Ashley and strong maintenance support. However, a significant recent infestation complaint reveals critical gaps: one resident encountered persistent cockroaches from move-in, saw maintenance requests closed without action, and waited 48 hours for management response during a genuine crisis. Earlier reviews also flag occasional rudeness from front office staff and a mismatch between photos and reality. The 79% five-star rate masks sharp polarization.

Luxury ApartmentsPet-Friendly ApartmentsFurnished & Corporate Housing
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-24