
The Brittany Apartments
A complex split by management transitions: older residents describe repeated plumbing failures, water bills exceeding $300, repairs taking weeks, and an AI phone system that blocks direct contact. Recent office staff (Nana, DeLa, Asia) have won back some trust through in-person helpfulness, but underlying infrastructure and maintenance culture remain broken. Multiple tenants report non-completed work orders marked as done, broken mailboxes, and pest issues unresolved despite paying for service.









































































